Ghaith Rabhi

Managed a team of 7 people providing level 2 support at Air France. Managed improvement requests for the SAP solution. Facilitated workshops with various method teams. Provided and facilitated training sessions.

Defined and validated end-to-end business scenarios with POs and the business team at Air France. Prepared/Facilitated workshops for functional testing and User Acceptance Testing (UAT). Prepared training documents (shopfloor scope). Trained key users on SAP iMRO. Provided GO Live and Post Go live support (13 GO Lives). Managed improvement requests and bugs found in the solution through the JIRA tool.

Project: Separation of FDB activities from the Renault system (source system) and transfer to the new FDB system (target system): Facilitated workshops (Understanding current maintenance flows at FDB). Master data management (Distinguishing between PM data to be deleted from the Renault system and data to be kept in the new FDB SAP system). Deletion of FDB data from the Renault database and transfer to the new FDB database (Performed using SAP SLO tool under SAP's responsibility). Preparation of test scenarios. Testing the solution in the new database/system (internally/with key users).