Alexandra C.

Reception (exchanges and follow-up of interventions calls/SMS/emails with clients and service providers). Schedule management (appointment scheduling based on client/technician/employee availability and field skills). Management of company indicators (monitoring of field quality/compliance and customer satisfaction). Negotiations (discussions with clients for the choice of activity areas and capacity). Recruitment (use of recruitment platforms such as INDEED, telephone pre-selection interview before appointment with the manager). Accounting (daily production monitoring, monthly report submission, invoice verification)

Calls, appointment scheduling, hot dispatching of interventions based on team skills, communication with clients, suppliers, meetings

teamwork