About Geraldine
Spanish
Native or bilingual
English
Conversational
Experience
- PAIDEIA STUDIOManagement and Administration AssistantJanuary 2023 - January 2025 (2 years)Document Management: Professional drafting of external communications and internal documentation with high quality standards. File Control: Digital organization and archiving of files optimized for efficient workflows. Customer Service: Multichannel support and incident resolution, achieving a 35% increase in service efficiency.
- NETNUT.IOAgenda Management and Administrative SupportJanuary 2021 - January 2024 (3 years)Time Administration: Comprehensive management of executive agendas and strategic meeting coordination. Database Maintenance: Creation and updating of records using CRM systems and digital tools. Administrative Follow-up: Execution of initial contact campaigns and constant process follow-up, improving conversion by 40%.
- GRAYCAT PIWriting and Technical Support AssistantJanuary 2020 - January 2021 (1 year)Documentation Elaboration: Drafting of corporate texts and articles under strict quality criteria. Operational Support: Agile resolution of online incidents and multichannel public service. Process Optimization: 50% improvement in administrative response speed.
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Education
- Master's DegreeMáster
- Master's DegreeEuropean University of the Atlantic (UNEATLANTICO)2019Máster