Freelancer profile translated to English.
Back to original languageAbout Géraldine
With dual experience inlarge groups and startups**, I support companies in **digitalization,**B2B business development,** and **purchasing optimization**.
✅My goal:**co-develop**innovative and sustainable solutionsby involving all stakeholders to maximize project success.
- 20 years in purchasing, marketing, and after-sales in large groups + 8 years as co-founder of a digital startup.
- **Management of strategic & cross-functional projects**: digitalization, organizational transformation, alignment of internal and external actors.
- **User experience & agile management**: user-centric approach (user stories, tests, rapid iterations) to develop high-performing digital products and services.
- **Collaborative & impact-oriented approach**: collective intelligence, change management, and sustainable cooperation to anchor long-term performance.
✅My expertise:Transformation & Digitalization in 2 key areas:
1.**B2B Sales & After-sales**
Optimization of user experienceto improve engagement and satisfaction.
Customer purchase journey &**after-sales**: mapping, automation & digitalization of processes.
Agile methodology & user storiesto structure offerings and adapt services.
Definition of a profitable business modelwith multi-stakeholder alignment.
2.**Purchasing & Responsible Purchasing**
Structuring or redesigninga purchasing function by integrating stakeholders.
360° Diagnosis(human, technological, financial, process).
Sourcing, specifications, negotiation& operational implementation.
Purchasing strategy & change management.
Need support for your transformation projects? Let's talk!
French
Native or bilingual
English
Fluent
Can work on-site
Lyon 2e Arrondissement (up to 50km)
Experience
- MYBRIAN SASCo-founder | Digital Transformation & Customer ExperienceDIGITAL AND ITJanuary 2016 - Today (10 years and 6 months)Lyon, France
- Co-creation of a professional translation platform based on AI, combining human expertise and automation.
- Management of product development, go-to-market strategy, and business expansion.
- Optimization of customer experience with a 70% retention rate.
- **Results**: Creation and development of an innovative B2B digital business.
- VOLVO ABAfter-Sales Project Manager | Multi-brand Spare PartsTRANSPORTATIONOctober 2012 - December 2015 (3 years and 3 months)Lyon, France
- Management of after-sales projects to create synergies between group brands.
- Implementation of a profitability analysis tool optimizing technical and economic decision-making.
- RENAULT TRUCKSAfter-Sales Product Manager | Engines & Engine PartsTRANSPORTATIONOctober 2010 - October 2012 (2 years)Lyon, France
- Benchmarking of particulate filter cleaning solutions.
- Presentation of strategic recommendations to the after-sales executive committee.
- Development of spare parts and engine remanufacturing offers for the EMEA region.
Recommendations
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Startup ProgramEM Business School, Lyon2016Acquérir les connaissances et compétences entrepreneuriales clés pour conduire avec succès son projet d’entreprise. Former des entrepreneurs agiles et actifs dans le développement de leurs projets, créatifs et innovants dans leur posture entrepreneuriale, sachant susciter l’adhésion et fédérer des parties prenantes autour de leur entreprise.
- Master 2 Business Strategy and Purchasing ManagementESIDEC, Metz1994Former des Managers Achats capables d'évoluer et de prendre des décisions managériales et stratégiques dans des environnements internationaux complexes et incertains.