Geraldine Forrest

Iberdrola is a global leader in the renewable energy and utilities sector, headquartered in Spain and listed on the stock exchange. With revenues exceeding €40 billion and a workforce of over 40,000 employees, the company operates in more than 30 countries and is at the forefront of the global energy transition. As Personal Assistant and Office & Event Manager at Iberdrola's EU Affairs office, I provide proactive, high-level support to the Director of EU Affairs, ensuring seamless coordination of her schedule, travel, and strategic communications. I manage the day-to-day operations of the Brussels office, overseeing logistics, budgeting, supplier relations, and compliance with internal procedures. I also plan and execute high-profile internal and external events, ensuring alignment with the company's strategic objectives and EU engagement priorities. As a central liaison between teams, stakeholders, and external partners, I contribute to the smooth functioning of the office and help maintain strong institutional relationships within the Brussels ecosystem.

With 15+ years of experience in office management and executive support, I bring structure, clarity, and heart to the everyday operations of busy professionals and small teams. Fluent in French, English, and Spanish, I navigate international environments with ease. From scheduling and travel planning to supplier management and HR coordination, I bring structure, clarity, and efficiency to dynamic environments. Passionate about people and processes, I now offer flexible support services for those who need a reliable partner to make things run smoothly — with empathy, discretion, and efficiency. I am also familiarized to working with international public organizations (EC, EEAS, EP) and complex internal procedures.

The Dominican is a distinguished 4-star Boutique Hotel under the Design Hotels brand, featuring 150 elegantly appointed guest rooms and suites. It is part of the prestigious Carlton Hotel Collection. As Head of the Front Office Department, I play a key role in ensuring seamless coordination across all hotel departments, ultimately enhancing the overall guest experience and satisfaction. I oversee all front desk operations, ensuring exceptional guest service and smooth daily functions. In addition, I lead a front office team of approximately 15 staff members, managing recruitment, training, scheduling, and performance to maintain high standards. I ensure strict compliance with hotel policies and accounting procedures, while effectively addressing and resolving any guest concerns to provide a positive and memorable stay for all visitors.