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Géraldine DongopaïGD

Géraldine Dongopaï

E-commerce CRM Project Manager

€300/day
Saint-Fargeau-Ponthierry, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Géraldine

💡 Passionate about digital marketing and e-commerce, I have developed over 3 years of experience in these fields, contributing to strategic projects at Carrefour headquarters and operationally leading digital projects.

Thanks to this comprehensive experience, I have explored all aspects of digital marketing: website creation and optimization, social media and advertising strategy, SEO writing, CRM, lead nurturing, and performance analysis.

My career has allowed me to acquire a dual expertise:
• in CRM and customer acquisition, with campaign management, database segmentation, and customer journey optimization,
• and in e-commerce and operational marketing, through content creation, performance analysis, and the implementation of complete digital strategies.

🎓 Graduated with an MBA in Digital Marketing Expert from MyDigitalSchool, I combine an analytical approach, consumer understanding, and strategic vision to support brands in their digital growth and marketing performance.

🚀 Today, I offer my expertise to support companies in their digital marketing, CRM, and e-commerce projects, from strategy to operational execution.
  • French

    Native or bilingual

  • English

    Conversational

  • German

    Basic

Can work on-site
Saint-Fargeau-Ponthierry (up to 50km)

Experience

  • Carrefour
    E-commerce CRM Project Manager
    RETAIL (LARGE RETAILERS)
    September 2024 - September 2025 (1 year)
    Massy, France
    • Management of the local e-commerce plan (recruitment, awareness, and booster) and creation of CRM campaigns
    • Design of multichannel customer journeys according to objectives, with scoping of CRM channels (email, SMS, push notification) & non-CRM channels (front-end animation, flyer, in-store advertising)
    • Orchestration of local activations for e-commerce services, over 200 e-commerce service recruitment campaigns per year
    • Definition and monitoring of local e-commerce CRM KPIs
    • Presentation of campaign reviews and recommendations to management
    • Identification of areas for improvement and execution of A/B tests (journeys, offers, and messages)
    • Creation of promotional offers in the form of promo codes and till coupons
    • Invoicing and budget management
    CRM Email Marketing Digital Marketing Strategy Project Management Marketing Campaign
  • MyDigitalSchool
    Digital Marketing Project Manager
    September 2024 - July 2025 (10 months)
    Global support for a dog-sitting startup in developing its digital strategy and online presence.
    • Creation of the website on Wix, from conception to launch (structure, design, content, and technical SEO).
    • Development and management of the social media strategy on Meta and TikTok: creation of visuals, scheduling of posts, and launch of advertising campaigns.
    • Writing of SEO-optimized blog articles, with keyword research and integration of a natural referencing strategy.
    • Management of digital communication: creation of materials, community management, and responding to prospect inquiries.
    • Implementation of a lead nurturing strategy: prospect database segmentation, design of personalized marketing emails, and performance tracking.
    • Construction of the business plan and financial forecast, including revenue projections, marketing costs, and return on investment.
    Digital Marketing Strategy Digital Project Management Traffic Acquisition Business Plan Digital Communication
  • Carrefour
    E-commerce Offer Assistant Manager
    RETAIL (LARGE RETAILERS)
    October 2023 - September 2024 (11 months)
    Massy, France
    • Support in defining the e-commerce offer (Drive, Delivery, over 5,000 SKUs)
    • Production and analysis of reports to guide business decisions
    • Activity monitoring and management: analysis of category performance, market share, sales, stock turnover, customer feedback
    • Coordination with suppliers, competitive intelligence, and performance studies
    E-commerce Data Analysis KPI E-commerce Strategy Analytical Mindset

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Education

  • MBA Expert Digital Marketing
    MyDigitalSchool
    2025
  • Professional Bachelor's Degree in E-commerce and Digital Marketing + Digital Commerce Project Manager
    IUTd'Évry / EFREI Paris
    2023

Certifications

  • Google Ads Measurement Certification
    Google Digital Academy (Skillshop)
    2024
    SEA Google Ads Google Tag Manager
  • Google Ads Search Certification
    Google Digital Academy (Skillshop)
    2024
    Google Ads Search

Skill set

Categories