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Gaudencio MiguelGM

Gaudencio Miguel

IT Support Engineer

€300/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Gaudencio

15 years of experience as an expert technician at Apple have established and confirmed my understanding of the Apple ecosystem as a people-centric company.
Being able to help customers with their specific difficulties with technological problems as an Apple representative is a challenge that requires not only professional and technical expertise, but also, and above all, excellent people skills. I acquired these during my training years at Apple, and I had the unique opportunity to participate in the opening of several Apple Stores, including one in Brazil. There, I was responsible for training the entire technical team as well as coaching and supporting them in the following months.
Following this experience, I had the chance to work for an American school in Paris, where I am currently employed as an IT technician. As Chief Technician of the school's IT system, I took the opportunity to perfect my technical knowledge and take responsibility for the maintenance and management of its vital technical systems.
Finally, since September 2018, I have been responsible for supporting the IT citizenM technology used within the citizenM hotels in France (Paris la Défense, Charles de Gaule, and Gare de Lyon) and I am in charge of the assigned assets regarding the quality, condition, and security of all IT equipment on the property.
Today, however, I am looking to advance my career, and I have decided to share my knowledge and 20 years of IT experience and help people and businesses worldwide as a freelancer.
  • English

    Native or bilingual

  • Portuguese

    Native or bilingual

  • Spanish

    Fluent

Can work on-site
Paris (up to 50km), Paris (up to km)

Experience

  • Apple Retail
    Apple Technician
    TECH
    June 2011 - June 2015 (4 years)
    Paris, France
  • Hotel CitizenM
    IT Support Regional France and Switzerland
    HOSPITALITY
    September 2018 - Today (7 years and 9 months)
    Paris, France
  • Marymount International School Paris
    IT Technician
    EDUCATION AND E-LEARNING
    August 2015 - August 2018 (3 years)
    Paris, France

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Education

  • Computer Technician
    Portugal ESAG
    1997

Certifications

  • ACMT
    Apple
    2011

Skill set (16)

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