Gaudencio Miguel

15 years of experience as an expert technician at Apple have established and confirmed my understanding of the Apple ecosystem as a people-centric company.

Being able to help customers with their specific difficulties with technological problems as an Apple representative is a challenge that requires not only professional and technical expertise, but also, and above all, excellent people skills. I acquired these during my training years at Apple, and I had the unique opportunity to participate in the opening of several Apple Stores, including one in Brazil. There, I was responsible for training the entire technical team as well as coaching and supporting them in the following months.

Following this experience, I had the chance to work for an American school in Paris, where I am currently employed as an IT technician. As Chief Technician of the school's IT system, I took the opportunity to perfect my technical knowledge and take responsibility for the maintenance and management of its vital technical systems.

Finally, since September 2018, I have been responsible for supporting the IT citizenM technology used within the citizenM hotels in France (Paris la Défense, Charles de Gaule, and Gare de Lyon) and I am in charge of the assigned assets regarding the quality, condition, and security of all IT equipment on the property.

Today, however, I am looking to advance my career, and I have decided to share my knowledge and 20 years of IT experience and help people and businesses worldwide as a freelancer.