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Gaspard W.GW

Average response time: 1 hour

Freelancer profile translated to English.
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About Gaspard

Hello, my name is Gaspard.

I help companies and freelancers transform their content into clear, structured, and credible professional documents, ready to be sent to clients or used internally.
I work on materials with high practical value: commercial documents, PDFs, presentations, professional emails, service sheets, or web content.
My role is to clarify, organize, and strengthen the impact of the message, not just to check the form.
Specifically, I can help you to:
– structure a confusing or too dense document
– improve the readability and consistency of a sales support document
– write or rework professional content (emails, pages, PDFs)
– format clean and usable documents

Looking forward to working on one of your documents.
Gaspard
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • GROUPE POMONA
    Sales Advisor
    AGRICULTURE
    September 2025 - Today (9 months)
    Toulouse, France
    I assist professional clients in choosing and purchasing agri-food products, ensuring that each order meets their needs.

    My main responsibilities:

    - Management and follow-up of client accounts, with personalized service.

    - Clear presentation of products and recommendations tailored to each client.

    - Order tracking and coordination with logistics teams.

    - Negotiation and closing of sales while respecting commercial objectives.

    - Maintenance of a lasting and professional relationship with clients.
    Persuasive communication organization Sales negotiation Operational order tracking B2B client relations
  • EDF
    English-Speaking Customer Advisor
    ENERGY AND UTILITIES
    August 2023 - August 2025 (2 years)
    Toulouse, France
    Mastery of customer relations in English, both written and oral.
    Complete management of exchanges by email and phone, with clear, precise communication adapted to each interlocutor.
    Rigorous handling of complaints, analysis of situations, proposal of relevant solutions, and follow-up until complete resolution.
    Taking charge of account and contract management, including updates, administrative checks, personalized support, and maintaining a lasting and professional customer relationship.
    English Customer relations Presentation Complaint management Complaint processing

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Education

  • BTS Operational Commercial Management
    Igensia
    2025
    Commerce, management, gestion d'une unité commercial
  • Bachelor in Commercial and Marketing Activity Management
    Igensia
    négociation, relation client, marketing, culture client, gestion de la performance

Certifications

  • Pix
    Lycée Saint Jospeh Lasalle

Skill set

Categories