About Gaspard
French
Native or bilingual
English
Fluent
Experience
- GROUPE POMONASales AdvisorAGRICULTURESeptember 2025 - Today (9 months)Toulouse, FranceI assist professional clients in choosing and purchasing agri-food products, ensuring that each order meets their needs.My main responsibilities:- Management and follow-up of client accounts, with personalized service.- Clear presentation of products and recommendations tailored to each client.- Order tracking and coordination with logistics teams.- Negotiation and closing of sales while respecting commercial objectives.- Maintenance of a lasting and professional relationship with clients.
- EDFEnglish-Speaking Customer AdvisorENERGY AND UTILITIESAugust 2023 - August 2025 (2 years)Toulouse, FranceMastery of customer relations in English, both written and oral.Complete management of exchanges by email and phone, with clear, precise communication adapted to each interlocutor.Rigorous handling of complaints, analysis of situations, proposal of relevant solutions, and follow-up until complete resolution.Taking charge of account and contract management, including updates, administrative checks, personalized support, and maintaining a lasting and professional customer relationship.
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Education
- BTS Operational Commercial ManagementIgensia2025Commerce, management, gestion d'une unité commercial
- Bachelor in Commercial and Marketing Activity ManagementIgensianégociation, relation client, marketing, culture client, gestion de la performance
Certifications
- PixLycée Saint Jospeh Lasalle