Gary B.

Streamlined closing operations for a high-traffic restaurant, leading a crew of three to reduce closing time by 20% for next-day readiness. Created mouth-watering toasted sub sandwiches for 50+ customers daily, resulting in consistently high customer satisfaction and receiving 100% on health inspections, ensuring a pristine dining experience. Efficiently processed an average of 50 customer orders daily, ensuring a seamless experience and enhancing overall customer satisfaction. Transformed the restaurant lobby, boosting customer satisfaction ratings by 20% through a welcoming ambiance and meticulous maintenance. Proactively replenished lobby supplies, contributing to a 20% increase in guest satisfaction scores. Maintained a clean workspace by emptying trash daily, enhancing team morale and increasing productivity. Streamlined nightly drawer counts, reducing cash discrepancies by 15% and enhancing overall financial integrity. Proactively restocked 10+ line items daily in a fast-paced retail environment, ensuring product availability and enhancing customer satisfaction. Implemented strategies that led to a 20% increase in customer satisfaction scores by actively addressing feedback and enhancing the customer experience.

Streamlined daily restaurant operations, managing a team of 15 staff and boosting customer satisfaction by 20%. Created over 100 pizzas and pastas daily, boosting customer satisfaction ratings by 20% during peak hours. Monitored food quality standards and implemented training for staff, leading to a 20% increase in customer satisfaction scores over six months. Managed nightly closing operations for the restaurant, ensuring efficient cash handling and security protocols were followed, resulting in a smooth transition for morning staff and enhanced operational safety. Enhanced customer satisfaction by efficiently processing 50+ orders daily at the counter and via phone.

Ensured prompt food delivery with an average turnaround time of 10 minutes by coordinating with kitchen staff and optimizing delivery routes.

Soldier Mississippi Army National Gaurd- Private First Class- Aviation Operations Specialist/ Infantryman