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Garance PerretGP

Garance Perret

Customer Service

€250/day
1 project
Marseille, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Garance

I worked full-time from October 2022 to the end of December 2024 for OnePilot (a French call center), juggling a wide variety of clients via phone, chat, WhatsApp, Instagram, Facebook, and email.

My main portfolio was with the following clients: G7 taxis, Le Slip Français, Bensimon, Jonak, Nooz, S.T. Dupont, and Zapa/Tara Jarmon. I also had the opportunity to work with Les Groupes Romanées, Sézane, Cabaïa, Mon Kit Solaire, Quitoque, and Joone.

I have been working with Mister k daily since March 2025.

Before working for Onepilot, I spent 7 years doing copywriting and translations for major French and European brands such as Bonduelle, Pernod Ricard, Mini, Ferrero, Jowaē, and Lierac.
  • French

    Native or bilingual

  • Spanish

    Conversational

  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Remote
    Business consultant - Self-employed
    February 2016 - Today (10 years and 4 months)
    Worked with a large portfolio of clients for translation, copy-editing, customer success, branding, marketing and communication

Recommendations

BD
SN
BM
Bulle Decastille and 2 other people have recommended Garance

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Education

  • MSc Psychology
    Middlesex University
  • MBA
    ESCP EUROPE

Skill set

Categories

  • Other