Freelancer profile translated to English.

Description

I support adoption of solutions and loyalty. In parallel, I work in schools as a trainer, defense jury, and thesis corrector, with expertise in project management, market research, and customer relations.

Driven by support and training, I am responsive, attentive, and customer satisfaction oriented.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Lyon (up to 10km), Paris (up to 10km), Marseille (up to 10km), Dijon (up to 10km)

Freelance,
Lecturer in Business School
November 2024 - Today (1 year and 7 months)
France

Defense Jury / Thesis, Internship Report, and Mission Report Correction / Market Research Lecturer / Soft Skills Coach / Public Speaking Coach
Rocket School
Customer Success Manager (CSM) & Training Manager, Online Master
October 2023 - November 2024 (1 year and 1 month)
Lyon, France

Student Onboarding and Integration / Implementation of Support Workshops and Coaching Sessions / Ensuring Follow-up of Work-Study Students / Recording Contract Terminations / Matching Students Without Companies / Feedback Collection and Continuous Improvement / Organization of Professional Events
Rocket School
Training Manager, Bachelor
October 2022 - October 2023 (1 year)
Le Havre, France
Updating and Implementing the Training Program / Updating, Leading, and Evaluating Training Courses / Qualifying Lecturers / Scheduling Interventions / Follow-up of Work-Study Students / Developing and Monitoring Training and Activity Budgets / Implementing Learning and Skills Assessment Systems