Freelancer profile translated to English.

Description

Organized and proactive virtual assistant with experience in **administrative support and customer service**. Specializing in **email management, calendar organization, task tracking, and team coordination**.

I am accustomed to **working in diverse environments**, with a high capacity for **time management, written and oral communication, and incident resolution**.

I also have experience indata entry and organization, planning, multilingual customer support, and handling digital toolssuch as Canva, Google Drive, Zoom/Meet, and WhatsApp Business, among others.

Languages

English
Native or bilingual
German
Conversational
French
Basic
Catalan
Native or bilingual
Spanish
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

UB - Facultat de Psicologia - Departamento de Psicobiologia
Research Assistant
January 2025 - Today (1 year and 5 months)
Writing reports and organizing participant recruitment. I also participate in the physical and neuropsychological evaluations of participants and assist in the bibliographic search for scientific articles.
Kids&Us Gràcia
Pedagogical Coordinator
January 2022 - January 2025 (3 years)
Travessera de Gràcia 173, Barcelona, Spain
Academic management and follow-up and continuous communication with families by email and phone. Organization of schedules, planning of courses and events. Team coordination and incident management. Assistance to new interested clients and administrative support.
Ferreteria Grau
Shop Assistant
August 2023 - September 2023 (1 month)
Moià, CT, Spain
Personalized attention and advice to clients, sales and cash management, and product organization, as well as support in logistics and warehouse tasks. Development of skills for close customer interaction and resolution of practical needs.