Freelancer profile translated to English.

Description

I am Al-Sugeiri Gaith, an apprentice IT Specialist for System Integration (EDP) in Oberhaching.

I support in IT Support & Client Environment: setting up Windows workstations, installing hardware/software, systematically solving problems and documenting them cleanly (Microsoft 365, network basics like TCP/IP, DNS, DHCP; Citrix & Intune fundamentals).

I also have practical experience in Kentix SiteManager/MultiSensor setup including IP planning and VLAN/PoE checks.

Languages

German
Native or bilingual
English
Conversational
Arabic
Conversational

Workplace preferences

Can work on-site

München (up to 50km)

MONTANA Energie-Handel GmbH & Co. KG,
IT Specialist System Integration
DIGITAL AND IT
September 2024 - Today (1 year and 11 months)
Oberhaching bei München, Germany
Analysis and processing of IT incidents (1st/2nd level support) Setup and support of workstations Installation and configuration of hardware and software Participation: Microsoft 365, Intune, Citrix, Networks Documentation of solutions and IT processes Technical support within the team
Citrix IT Support Microsoft Office Client Setup Computer Hardware
MONTANA Energie-Handel GmbH & Co. KG
Internship IT Specialist 2 Weeks
DIGITAL AND IT
June 2023 - June 2023
Oberhaching bei München, Germany
During my internship at MONTANA Energie-Handel GmbH & Co. KG, I gained practical insights into IT support and the administration of workstation systems. I assisted the team in analyzing and resolving incidents in daily IT operations. I learned to systematically narrow down errors and implement suitable solutions. Additionally, I was involved in setting up hardware and software and gained initial experience with IT systems. Learning about internal processes and professionally interacting with employees on technical issues was particularly valuable.
Troubleshooting
Phone Labor Trudering
Internship - Mobile Phone / Notebook Repair 1 Week
June 2022 - June 2022
München, Germany
During my internship at Phone Labor Trudering, my focus was on the repair and fault analysis of mobile devices. I assisted in diagnosing hardware and software problems and actively participated in repairs, for example, by replacing components. Furthermore, I learned to systematically get to the root of technical errors and implement solutions. Dealing with customers and devices also played an important role, allowing me to further improve my technical understanding and my careful and structured working method.
Repairs