Gagandeep Singh

Within the Tensen & Huon office, I am responsible for producing and controlling technical documents related to surveying missions: AutoCAD plans, measurements, surface calculations, co-ownership schedules, co-ownership reports, and files for notaries, architects, and real estate developers. My work involves ensuring consistency between plans, calculated surfaces, and associated legal or technical documents.

At GKS Services, I managed a bookstore, responsible for overseeing the daily operations of the business. I was in charge of the point of sale's operational management, customer relations, sales, stock monitoring, supplier orders, cash register, and administrative tasks. This experience allowed me to strengthen my skills in management, organization, communication, and business relations.

Act as the first contact point for all business users related questions Ensure and perform all communication with the end-users Provide services to all stakeholders handling and documenting all requests Ensure the follow-up of incidents and issue tickets for resolution by the IT team Keep any user manuals, FAQ, wikis and information dashboards up–to-date by documenting all relevant information Perform end-user related functional compliance tests on the new releases. Providing technical assistance for questions and problems Troubleshooting and diagnosing problems