Freelancer profile translated to English.

Description

Independent trainer specializing in the hotel and restaurant sector, I support establishments in the training, integration, and skill development of their teams.

My experience in management and team leadership allows me to design and deliver operational training tailored to the needs of the field: restaurant service, kitchen, accommodation, hygiene (HACCP) and support during menu changes or new concepts.

Pedagogical, organized, and passionate about knowledge transfer, I work with both new employees and experienced professionals looking to improve their practices.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Clermont-Ferrand (up to 50km), Lyon (up to 50km), Paris (up to 50km)

Freelance
Hospitality and Restaurant Trainer
September 2023 - Today (2 years and 11 months)
Training delivery for restaurant, housekeeping, and reception staff: service techniques, setup, customer reception, HACCP standards. Training for new staff integration and support during menu or organizational changes. Development of educational materials tailored to establishment needs. Skills assessment and trainee follow-up.
Training Educational support HACCP Hospitality Restaurant
Groupe Bertrand
Assistant Manager
RESTAURANTS AND FOOD SERVICE
June 2018 - June 2023 (5 years)
Arras, France
Administrative and operational coordination of the department. Staff training on internal procedures and management tools. Support during restaurant openings and reorganizations. Internal communication and schedule management.
Staff management Schedule management Entry of variable payroll elements Training Administrative personnel management
Amazon
Training Officer
LOGISTICS AND SUPPLY CHAIN
April 2015 - May 2018 (3 years and 1 month)
Chalon-sur-Saône, France
Monitoring and integration of temporary staff on site. Skills development and safety training. Creation of skill development paths in conjunction with team leaders.
Integration Training Staff monitoring Team management