GGFreelancer profile translated to English.
Back to original languageAbout Gaëtan
💡 Analyst Engineer – Data & Machine Learning
I help companies fully leverage their data potential through a rigorous, predictive, and decision-oriented analytical approach.
🔹 What I offer:
📊 Advanced data analysis: extraction, cleaning, structuring, NLP (customer reviews, comments), quality improvement.
🔮 Predictive modeling & Machine Learning: classification, time series, scoring, segmentation… to anticipate behaviors and optimize actions.
🧠 Model interpretation (SHAP, LIME): making algorithms understandable for business teams, identifying levers for action, strengthening confidence in predictions.
📈 Data storytelling: clear and impactful reporting to facilitate decision-making at all levels.
With over 10 years of business experience in retail, I design directly usable solutions tailored to my clients' strategic challenges.
➡️ Looking for an analytical partner capable of predicting and explaining?
Let's discuss.
French
Native or bilingual
English
Conversational
Can work on-site
Paris (up to 50km), Rouen (up to 20km)
Experience
- Oscaro.comData AnalystE-COMMERCEOctober 2022 - October 2023 (1 year)Gennevilliers, FranceCross-functional data analysis, main data type: customer relationship center indicators. Main metrics: QS, contact rate, repeat contact rate, productivity, conversion rate, customer satisfaction, SLA. Actions: Metric calculation, data extraction, report creation, dashboard, and data visualization for decision-making. Software mastered: Excel, Power BI, Python, Tableau, Big Query.
- Oscaro.comQuality ManagerE-COMMERCEApril 2017 - October 2022 (5 years and 6 months)Gennevilliers, FranceCall evaluations, writing operating procedures, modifying operational procedures, close coaching, supporting operational teams.
- Oscaro.comCall Center AgentE-COMMERCEOctober 2011 - April 2017 (5 years and 6 months)Gennevilliers, FranceCustomer contact, information provision, advice, converting advice into sales. Adherence to scripts, active listening, customer support, adherence to operational procedures.
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Education
- Machine Learning Engineer, Artificial Intelligence and Machine LearningDataScientest.com2024Machine Learning Engineer, Intelligence Artificielle et Machine Learning
- Data Analyst, DataDataScientest.com2022Data Analyst, Data
Certifications
- Data AnalystDataScientest.com
- Machine Learning EngineerDataScientest.com