Gaelle Jabinet

Listening and qualifying requests from different organizational levels (COMEX, managers, operational teams), taking into account systemic dynamics and cross-functional issues.

Custom design of a support program combining different modalities (individual coaching, team coaching, group workshops, seminars) based on needs, team maturity, and change timelines.

Simultaneous or sequential support of several hierarchical levels, aiming for organizational coherence and resonance.

Deployment of targeted interventions to:

Foster clarification of key players' roles and responsibilities

Streamline communication and interactions between stakeholders

Identify internal resources and levers for cooperation

Highlight systemic obstacles to collective performance

Monitor transformation dynamics, in collaboration with sponsors, in a reflective partner posture.

Skills used:

Systemic approach to organizations and multi-level analysis capabilities

Design and management of complex support systems

Mastery of individual, team, and organizational coaching postures

Facilitation of dialogue, strategic alignment, and regulation spaces

Ability to foster a shared vision, promote ownership and autonomy

Sensitivity to human dynamics, organizational culture, and change processes

Responsible for the deployment of Reflex (WMS – Warehouse Management System) and Shipper (TMS – Transport Management System) solutions at Legrand's two main French logistics sites. This strategic project aims to optimize the operational performance of the supply chain through advanced digitalization of warehouse and transport management functions.

Key responsibilities:

Global management of the logistics IT transformation project, from the scoping phase to go-live.

Management of project governance: preparation and conduct of committees (steering, project, operational), strategic reporting to business and IT management.

Conducting workshops to gather functional requirements, in close collaboration with operational logistics, transport, and supply chain teams.

Definition and implementation of the testing strategy: development of end-to-end test scenarios, facilitation of user testing campaigns, monitoring and resolution of issues.

Cross-functional coordination of internal and external stakeholders: business units, project owners, IT department, WMS/TMS integrator, technical providers, etc.

Ensuring operational team buy-in through pragmatic change management, based on listening, co-construction, and training.

Audit, scoping, operational management, and launch of new concepts.

Conducting an audit of the after-sales repair asset recovery unit: Study of non-recovery causes, identification of optimization areas, and proposal of action plans.

Scoping business needs and the implementation roadmap for upstream and downstream supply management issues (Enabling sales on buffer stock).

Management of the integration of new suppliers on a cross-dock flow, process optimization, and implementation of indicators.

Support for the launch of second-life concepts, process modeling, POC launch, REX exploitation, industrialization setup (take-back of books and high-tech products in stores).

Diagnostics and recommendations for sourcing process optimization for the resale of second-hand products and end-of-life product auctions.