Freelancer profile translated to English.

Description

👋 Welcome to my profile!

Certified HubSpot Partner, I help Sales, Marketing, and Customer Service teams accelerate their CRM deployment on HubSpot and achieve their customer acquisition and retention goals.

You might need me if:

✅ You are about to deploy HubSpot or HubSpot is already deployed and the configuration is not yet optimal

✅ You want to take full advantage of your CRM environment and its features.

✅ You want to achieve 100% team adoption of the new CRM environment

✅ You want to attract prospects through Inbound Marketing campaigns

✅ You want to streamline your actions and automate what works

✅ You want to reduce the duration and optimize your sales funnel

✅ You want to increase average order value and purchase frequency

✅ You want to improve customer satisfaction

Your Marketing, Sales, and CRM strategies must adapt to your environment to:

- attract the right prospects;

- nurture and convert these prospects into customers;

- increase purchase frequency, upsell, cross-sell;

- encourage them to recommend your products or services and become ambassadors;

- be present in the good and bad moments of the customer lifecycle;

- be present in the right way and at the right time;

- increase Net Promoter Score.

At each stage of the Customer Journey, we must consider:

- what the contact has done to be exposed to the message

- their purchase maturity in the journey

- their pain points and needs

- the specificities of the channels

- their general sentiment

I help my clients in all these key moments.

✨ About them, they are:

ManoMano (Bordeaux), Edenred (Paris), Nutripure (Toulouse), Nutrimuscle (Paris), Funé'UP (Toulon), Bordeaux Ynov Campus, Hetic (Paris), Sedomicilier (Bayonne), Fovéa (Bordeaux), Tudigo (Bordeaux), Larrun (Biarritz), AANA (Bordeaux), Geek-Tonic (Biarritz), Winback (Biarritz), Ademeure (Bordeaux)...

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Bordeaux (up to 50km), Biarritz (up to 50km), Toulouse (up to 50km)

Malt
On Malt
Freelance Consultant HubSpot, CRM & Marketing Automation ⚡
CONSULTING AND AUDITS
October 2019 - Today (6 years and 10 months)
Passionate freelancer since 2019

Assignments:
CRM deployment for Sales and Customer Service teams
Implementation and optimization of sales processes
Implementation of Inbound Marketing campaigns
Implementation of lead generation campaigns
Marketing automation and lead nurturing
Professional training on HubSpot
Bachelor's, Master's 1 and Master's 2 training
Hubspot Lead Nurturing Sales Operations Make (Integromat) HubSpot Marketing
Sparring Bear
Co-founder & CEO
SPORTS
April 2020 - June 2022 (2 years and 2 months)
Our mission is to make combat sports accessible without constraints 👊

Pre-incubated at Ad'Occ Sport
Supported by Start US Up!
Supported by the Occitanie Region
Product Launch Community Management Website Creation Wordpress CRM Emailing Press Relations
Keetiz
Marketing Project Manager & Co-founder
SOFTWARE PUBLISHING
May 2015 - October 2019 (4 years and 5 months)
Montpellier, France
MARKETING
Development of B2B and B2C Marketing Strategies
Marketing Project Management
E-mailing & E-mail Automation
Management of Facebook Ads and Google Adwords acquisition campaigns
Social media management
Trade show organization
Web writing
Content creation
Implementation of growth marketing and lead nurturing campaigns
Vendor management
Representation and pitching.

MANAGEMENT
Candidate selection and recruitment, management of the Marketing & Customer Success team (1-5 people: Communication, UI/UX design, Support)
Management of marketing and cross-functional projects
Training teams on CRM and project management tools.

LATEST INTERNAL PROJECTS
- Launch of the Ambassador Program:
Project management (11 team members)
Definition of acquisition and engagement strategy
Design of the learning path
Creation of educational tools (training videos, presentation materials, .PDF documents).
- Launch of the Customer Success service:
Project management (6 team members)
Implementation of a chat system by department and availability
Creation of a FAQ and a chatbot
Structuring and managing the Customer Success team
Continuous process optimization.
> CES (Customer Effort Score) measured at 6/7
Marketing Project Management B2C B2B Communication Strategy Growth Marketing Team Management

Account deleted

Reviewed on 10/27/2023

The mix: technical approach on HubSpot + Gaël's marketing skills = a powerful combination for our mission. I highly recommend him.

Sonia

ESPAS ZEN

Reviewed on 3/1/2023

I've been working with Gael for... 5 years. I had put my marketing activities on hold during COVID and happily resumed with Gael. Very professional, creative, full of suggestions, structured with innovative tools, calm and curious about my world... he handles my communication on social media, webinars, website... for my two businesses. I love it and recommend him!!

Show all 9 reviews