Freelancer profile translated to English.

Description

🔍 Optimize your Revenue Operations strategy!

With **experience in a RevOps strategy agency**, I help companies optimize their processes and technological tools to maximize their revenue.

🎯 What I do:

**Business Audit and Analysis**: Macro analysis of your business model, then micro analysis of your processes and identification of areas for improvement.
**Process Re-engineering**: Optimization and standardization of your current processes to ensure strategic alignment between your teams and departments (sales, marketing, customer service).
**Design Thinking & Brainstorming**: Co-creation of innovative solutions tailored to your specific challenges based on the assessment of your current state during the audit.
**Technological Architecture**: Benchmark of solutions & modeling of an optimal RevOps technological architecture with complementary solutions integrated into the CRM.
**Recommendations & Roadmap**: Implementation of a concrete action plan to achieve your growth objectives.

🛠 My tools and methodologies:

*Process Mappingaccording to BPMN standards on LucidChart.

*On-site interventionwith your teams and remote support.

Acomprehensive deliverableprovided at the end of the project (macro analysis, maps, infrastructure diagrams, roadmap, etc.).

💡 Why work with me?

Atailored approachfocused on your needs.
Aproven methodology and structurefrom agency experience.

*Dual expertise**: **Strategic(Business Analysis, RevOps Consulting) &Technical(CRM, Integrations, No-Code).

Ability to structure projects from A to Z, involving your teams at every step.

📅 Ready to take on your challenges?

Contact me to discuss your needs and transform your operations into a sustainable competitive advantage!

Languages

French
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Can work on-site

Lyon (up to 50km), Lille (up to 10km), Paris (up to 10km), Marseille (up to 10km)

Freelance
Expert CRM Hubspot & Consultant RevOps Freelance
September 2024 - Today (1 year and 9 months)
Lyon, France

• Strategic Audit: Analysis of processes and recommendations to optimize your revenue operations processes.
• Functional Audit: Audit of your Hubspot portal (audit deliverable accompanied by a list of recommendations and quick wins).
• Turnkey HubSpot Implementation: Fast and personalized setup tailored to your needs.
• Team Onboarding and Training: To ensure successful adoption and effective CRM use.
• CRM Migration
• Optimization & Continuous Improvement
Lakhos Group
CRM Project Manager / RevOps Analyst
January 2023 - September 2024 (1 year and 8 months)
Montreal, QC, Canada

• RevOps Audit
- Audit and BPMN mapping of revenue operations processes (Lead to-Cash).
- Facilitation of process redesign brainstorming workshops with clients.
- Recommendations for a suitable technological infrastructure and presentation of a preliminary roadmap.
• Study for the pre-implementation of the new technological infrastructure.
- Support in validating technological solutions.
- Development of a detailed roadmap.
• HubSpot CRM Implementation
- Turnkey implementation projects (or CRM migration).
- Optimization of existing portals.
• System Integration / Solutions Architecture
- Implementation of a complete RevOps solutions architecture (reflection, solution benchmarking, and execution) through the integration of Hubspot with other systems (ERP, project management, electronic documents, accounting).
Fitnet Manager
ERP Project Manager
September 2021 - August 2022 (11 months)
Barcelona, Spain

• ERP deployment projects for new clients (consulting firms, IT service companies, and architecture firms).
• Management of product development according to the roadmap and priorities.
• Technical support to clients (requiring database use via mySQL and APIs).
• Management of upsell commercial leads for existing clients.
• Hosting webinars to present new features.

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Engineering School, Supply Chain Management specialization
Grenoble INP - Industrial Engineering
2018
Engineering School, Supply Chain Management specialization
Business School
The University of Western Australia
2018
Business School

Gabriel Urbanczyk

Business Analyst | Consultant Revenue Operations

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