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Gabriel MicocciGM

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Freelancer profile translated to English.
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About Gabriel

Web Project Manager (IT/FR) | Website Creation & Remote Digital Strategies

I am a bilingual freelance Web Project Manager (Italian/French) with a strong aptitude for managing and executing tailor-made digital projects.

I work remotely with startups, SMEs, agencies, and professionals, helping them transform their ideas into concrete and functional projects. My specialization is in website creation and the development of digital marketing strategies designed to increase visibility, conversions, and online professionalism.

👉 What I can do for you:

Coordinate and manage your digital project from A to Z

Build or redo your website (WordPress, e-commerce, showcase…)

Work on visual identity and online presence

Develop targeted and realistic marketing strategies

Be your single point of contact for the entire duration of the project

I have already worked on concrete projects such as:

divinitywatches.com – watch brand

scafrigotecnica.ch – company in the industrial refrigeration sector

support for opening a food store in Riva San Vitale

I am a dynamic, organized person, eager to grow, learn about new sectors, and create value for the clients I collaborate with. Every project is an opportunity for me to learn and offer my best.

💬 Contact me to discuss your project, it will be a pleasure to meet you!
  • Italian

    Native or bilingual

  • French

    Native or bilingual

  • English

    Conversational

  • German

    Conversational

Remote only
Primarily works remotely

Experience

  • Elcotherm SA,
    Customer Service and Technician Schedule Management
    January 2021 - Today (5 years and 5 months)
    Bedano, TI, Switzerland
    Coordination of technical appointments, customer assistance, intervention planning, and operational flow optimization.
  • MBK Fincom SA,
    Head of Customer Service for the French Market
    January 2020 - January 2021 (1 year)
    Paradise, Trinidad and Tobago
    Management of French-speaking clients, problem resolution, after-sales support, and active customer retention.
  • Swisscom SA,
    Call Center Agent
    January 2017 - January 2020 (3 years)
    Bellinzona, TI, Switzerland
    Technical and commercial support, inbound/outbound call management, and resolution of complex requests, with a sales orientation.

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Education

  • AFC Web Project Manager
    Digital Strategies Academy
    2024
    AFC Web Project Manager
  • AFC Customer Communication Operator
    CPC Lugano
    2017
    AFC Operatore per la con la clientela

Skill set

Categories