Gabrielle Sergent

As a Chief of Staff, I have several missions:

- Help structure and grow the team

- Manage the execution of the business plan and make sure we reach our OKRs

- Lead strategic and cross-functional projects

- Work hand in hand with the CEO on strategy and corporate agenda

Partnerships scope

- Recruiting a Partnerships Manager to reinforce the team

- New leads sourcing, cross-functional projects delivery, and partner customer base activation

- Launched our B2B offer in Spain

Product scope

- Build our Product roadmap for our B2B and B2C products along with stakeholders and the tech team

- Put in place the first version of Monisnap's product organization to structure our 10+ developers team (agile methodology with 2-week sprints, developed discovery and delivery processes)

- Grow the Product team by recruiting a Head of Product & 2 PMs

Some KRs

- Implemented our B2B product in a partner's application and iterated to reach 40% CR, 60% repeat rate M+6

Monisnap has developed a unique remittance-as-a-service product that can be implemented in any kind of platform and customized to any brand. As our partner, you can allow your customers to send to 150+ countries in cash, mobile money, or via bank transfers at the best rates with a top-notch user experience. As Head of Partnerships, I have created our B2B business line from scratch.

- Built our B2B product along with our tech team (acting as PM)

- Created the right regulatory and compliance framework with our partners (tripartite agreement, R&D on the right regulatory framework)

- Building the right activation & retention strategies with our internal experts

- Mapping the ecosystem and industrializing our go-to-market approach