Freelancer profile translated to English.
Back to original languageAbout Fredis
Remote Technical Support and Technological Solutions for Businesses and Individuals
I specialize in remote technical support, computer maintenance, and technological solutions for users, entrepreneurs, and small businesses.
I help resolve IT problems quickly, securely, and without the need for travel, allowing my clients to regain productivity and continue their activities without interruption.
Services I offer:
✅ Diagnosis and troubleshooting of Windows problems
✅ Installation and configuration of Microsoft Office
✅ Optimization and improvement of equipment performance
✅ Removal of viruses, malware, and unwanted software
✅ Configuration of printers and peripheral devices
✅ Data recovery and backup
✅ Network and connectivity configuration
✅ Remote technical assistance for users with little technological experience
✅ Support for small businesses and offices
Why work with me?
🔹 Personalized attention and simple language.
🔹 Practical, results-oriented solutions.
🔹 Fast and secure remote support.
🔹 Commitment to customer satisfaction.
🔹 Experience in business and home environments.
My goal is for technology to stop being a problem and become a tool that drives your work, business, and productivity.
Santeliz Solutions
"Your trusted technological ally"
Spanish
Native or bilingual
Can work on-site
Colombia (up to 50km)
Experience
- Inversiones Toledo C.ASales Analyst and SupervisorFebruary 2012 - February 2015 (3 years)Sales analyst, sales average, monthly sales statistical estimates, strategic points for the market, sales management and supervision for sales representatives, coordination and opening of sales codes.
- ALMACEN EMANUELACCTV TECHNICIANJanuary 2020 - March 2021 (1 year and 2 months)Development in technical service in the area of electronic security, CCTV cameras, Alarms, and home automation.
- Tienda Tecnológica GenesisCCTV TechnicianJune 2019 - January 2020 (7 months)Development in technical service in the area of electronic security, CCTV cameras, Alarms, and home automation.
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Education
- Accounting Administrative Assistant with Computer SkillsCENTRO EDUCATIVO TAMANACO2013asistente administrativo contable compu.
- SYSTEMS ENGINEERI.U.N.E National Institute of Specialized University Education2010INGENIERO EN SISTEMA