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Frédérique JouclaFJ

Frédérique Joucla

Malt Linker

Coaching - Support Team Coordination

€550/day
3 projects
Paris 12e Arrondissement, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Frédérique

"There is not one single big change but a multitude of small changes" and it is in facilitating these that I have dedicated my professional life, adopting, ahead of its time, a truly "user-centered" approach and a resolutely "Agile" posture.

As a "Digital Humanist", I have been passionate about technology and psychology for almost as long.


With excellent IT knowledge and having become an occupational psychologist, developing the soft skills and relational excellence of IT professionals gives meaning to my two paths.

  • English

    Conversational

  • French

    Native or bilingual

Can work on-site
Paris 12e Arrondissement (up to 50km), Paris (up to 20km), Aix-en-Provence (up to km), Marseille (up to km)

Experience

  • TDF pour ViaAduc
    Coaching M365 adoption for Comex
    TELECOMMUNICATIONS
    December 2021 - Today (4 years and 6 months)
    Montrouge, France
    In this mission, I raise awareness among Comex members about M365 collaborative tools, so that they can contribute, as "ambassadors", to the adoption of tools and a profound transformation of work methods.
    Listening Knowledge of VIP Issues Adaptability Tailor-made Enthusiasm Conviction High Adaptability Technical Knowledge
  • GRTgaz
    Consultant
    ENERGY AND UTILITIES
    July 2017 - December 2019 (2 years and 6 months)
    Bois-Colombes, France
    Context:
    From 2017 to 2020, Consultant within the IT department of GRTgaz – ENGIE Group – 4500 users
    Objective: Participate in the development of collaborative methods and the adoption of Microsoft Office 365 tools, particularly Teams.

    Achievements:
    - Led web conferences and created over 30 educational videos on Office 365 use cases (including Teams) - Handled scenario to editing.
    - Designed over 120 "IT Tips" - weekly publication on Office 365 / Teams
    - Designed and led numerous awareness sessions/workshops/training sessions on Office 365 / Teams (across France, approximately 30 sites) - Trained "Teams Coaches"
    - Wrote presentations, user guides, operating procedures for Office 365 / Teams tools
    - Managed Yammer groups/communities - Communication on the company intranet: articles, videos, etc.
    - Led workshops on Agile methods
    - Led "Assertive Communication" workshops.
    - Technological watch – personal and in partnership with Microsoft
    Change Management Video Production Technological Watch Training Digital Communication Teams Expertise Office 365 Expertise
  • Apprendre et Transmettre
    Change Management Consultant / Trainer / Project Manager
    EDUCATION AND E-LEARNING
    September 2011 - June 2017 (5 years and 10 months)
    Paris, France
    Context: As an independent consultant, I have participated in numerous change management projects, on behalf of IT service companies or training organizations, and for many French companies.
    Objectives: To be involved in tool adoption, (continuous) change management, and instructional design. To participate in digital transformation as a posture.
    Change Management Training Project Management

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Education

  • Process Com Trainer Training
    Kahler Communication
    2020
  • Master 2 Research in Adult Education
    CNAM
    2009

Certifications

  • Process Com Model Trainer Training
    Kahler Communication
    2020
  • Agile Coach
    Agilbee
    2017
    Agile Methods

Skill set

Categories