Frédérique Haliche

Amazon's guarantor for the operational excellence of its carriers for parcel delivery in France - Operational management of carriers (Colissimo, TNT, Relay network) - Project manager for France for reducing loading times at 5 warehouses and 2 sorting centers - 15% performance improvement - Project leader for the transformation of the Coliposte network in line with Amazon's network needs - Network acceleration of 24 hours - Participation as an operational expert in the development and negotiation of the new contract between Amazon and Coliposte - Guarantor of French transport capacity during peak 2018 - in collaboration with the planning, warehouse, network designers, and transport teams

Responsible for the operational performance of 300 suppliers - In charge of optimizing customer returns: implementing a new field process to reduce product write-offs (7% reduction) - Responsible for permanent/seasonal stock status - Implementing scalable processes to improve task automation from item creation to end-of-life