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Description

PROFILE

Strategic vision and proven ability to lead complex transformations in regulated environments
27 years of expertise in life insurance, savings, and retirement with a pragmatic approach to innovation
Confirmed leadership in managing large teams (up to 60 people) and driving organizational change
Recognized expertise in IT governance, regulatory compliance (GDPR, DORA, AML/CFT), and IT system modernization
Strong commitment to IT-Business strategic alignment and the creation of sustainable operational or business value

KEY EXPERTISE

Management & Leadership: Supervision of hybrid teams (internal/consultants), recruitment, talent development, change management
IT Governance & Strategy: IT-Business strategic alignment, project portfolio management, digital transformation, budget control
Compliance & Regulation: GDPR, DORA, AML/CFT - Recognized expertise in highly regulated financial environments
Functional Areas: Life Insurance, Provident Insurance, Savings, Health - Human Resources - Customer Relations and CRM
Methodologies: Agile, V-Cycle, complex project management, change management

TECHNICAL SKILLS

Business Software: GRAPHTALK AIA, HRA
Business Intelligence: SAP BO, QLIK, INFORMATICA POWER CENTER
Environments: GCOS7 BULL, Mainframe architectures, Client-server and web

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

Prévoir
Head of Chief Information Officer Office
BANKING AND INSURANCE
February 2024 - March 2025 (1 year and 1 month)
Paris, France
Responsible for implementing IT governance and managing a project portfolio of over 50 annual projects
Development, optimization of the budget, and selection of high-value projects for the company (reduction of one million euros from the annual budget of 6 million euros)
Management of the IT capacity plan (13,000 person-days annually)
Development and management of a 3-year IT roadmap
Management of the IT master plan (5-year duration – 15,000 person-days)
Project Portfolio Management Project Management IT System Modernization Strategic Project Management portfolio-strategy
Prévoir
Head of IT Studies and Development
BANKING AND INSURANCE
October 2009 - January 2024 (14 years and 3 months)
Paris, France
Management of the Studies & Development Department (40 internal + 20 consultants)
Translating company objectives into operational goals
Management of digital transformation and IT system modernization:
Digitalization of the sales process for the commercial network (16 life insurance products for a sales force of 900 people). Digitalization of customer onboarding, needs assessment, personalized study, pricing, subscription, and electronic signature. Optimization of subscription registration time (from 22 to 5 days). Smoothing of back-office workload through flow-based subscription submission
Implementation of a customer portal with self-care management functions (20% of customer requests handled through this channel). Storage of contractual documents. Dematerialization of contract and medical questionnaire dispatches
Design and management of the IT master plan (over 5 years) with objectives of IT system urbanization (API-ization) and CRM overhaul with an in-house solution. Budget of 10 million euros
Management of regulatory projects:
Management of a tender and selection of an AML/CFT (Anti-Money Laundering and Counter-Terrorist Financing) tool, contract management with the publisher, and implementation management to go-live
IT and Freedom representative (GDPR)
Permanent correspondent for internal control (responsible for company processes "Manage the IT System" and "Execute Company IT Projects")
Management of the implementation of recommendations related to the ECKERT law (Unclaimed life insurance policies)
Digitalization of customer journeys:
Project owner for the review and implementation of 10 multi-channel customer journeys with an improvement in customer service (95% of reduction, cancellation, and withdrawal requests handled by the sales network compared to 25%)
Digital Transformation Project Management Organizational Transformation Regulatory Compliance Implementation Life Insurance
Prévoir
Head of IT Domains
BANKING AND INSURANCE
January 2001 - September 2009 (8 years and 8 months)
Paris, France
Management of the Backoffice domain and domain consultants (10 internal and 10 external)
Responsible for setting up the White Label activity:
Implementation of a contract and/or claims management solution for other insurance companies - 900 person-days
Implementation of a partner flow exchange platform for delegated management to brokers (SP Vie, SOLLY AZAR, Entoria, etc.) or managers (April)

Migration of the contract portfolio (5 products - provident, savings, and mixed, approximately 625,000 contracts) from the BULL/GCOS 7 mainframe to GraphTalk AIA. Project duration of 2 years

Maintenance in operational condition of HRIS and Financial IT systems:
Version upgrades of the HRA software, implementation of various new HR regulations (DADSU, DSN, TEPA law, etc.)
Management of the implementation of the Financial IT system
Graphtalk AIA Coda IT System Modernization Leadership Delegated Flow Management

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DESS Information Systems,
IAE de
1997
DESS Systèmes d'information,
DEST Information Systems,
CNAM Paris
1993
DESE Systèmes d'information,

Frédéric S.

Transition Manager | IT Director | CIO Office

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