Frédéric Olivier

Creation of a gamified application "Boost-Ma-Vie" on www.avenirautop.net to democratize self-knowledge and access simplified personal development. (Strategic Inner GPS) Product Vision: Launch of a user-centric MVP (Minimum Viable Product), with Agility to create value progressively while avoiding the "over-quality" trap thanks to my experience. Direct User Research: Conducted unfiltered interviews to capture the true emotional need (and not just what people say they want) and incorporated feedback into the MVP. "Zero Friction" Onboarding: Designed a smooth entry process to maximize immediate adoption. Tech & AI: Pragmatic use of Gemini AI to accelerate content creation without losing the project's soul.

The agile pivot between technical complexity and user reality. Pragmatic Translation: I translated the complex needs of the Army into feasible solutions, avoiding technical over-engineering. Field Pedagogy: Created straightforward training materials to ensure users truly know how to use the 7 critical applications. Anticipation: Ability to "sense" user blockers even before production (thanks to my 20 years of experience) and correct them with the developers. Chatbot AI: "Smart" configuration of assistance to automate repetitive questions.

High-end management and support to unlock human potential (Remote & Hybrid). Customer Success (Results Focus): +50 clients supported with 95% satisfaction. My approach is not academic, it's oriented towards "short-cycle problem-solving." Prospecting through networking, social media, and BNI + Marketing with communication plans. Customer Lifecycle: Full end-to-end autonomous management. I know how to reassure, convince, and retain without needing a script. Technical Autonomy: I manage my tools (Wordpress, CRM, Visio) with complete autonomy. I don't need technical support.