Freelancer profile translated to English.

Description

I make corporate culture measurable and manageable through the 3P™ Diagnostic (Perceptions • Postures • Performance), an exclusive method that acts as a cultural MRI. Where traditional approaches fail, I identify the invisible dynamics that hinder or accelerate performance.

My expertise: transforming organizational culture into a strategic asset. I enable leaders to see the invisible, predict human impact, and act with precision to secure their transformations and accelerate their performance.

Key applications:

Social climate & psychosocial risks: reduction of absenteeism and tensions, restoration of collective trust.
Safety culture: moving from compliance to buy-in, sustainable reduction in accident rates.
Customer culture: improvement of satisfaction and loyalty, direct impact on sales performance.
Performance culture: alignment of managers and employees, success of strategic projects, predictive human management.

Proven methodology:

1. 3P™ Diagnostic: mapping of invisible obstacles and levers.

2. Strategic alignment: Executive Committee, managers, and teams around a clear roadmap.

3. Activation & management: targeted support and predictive dashboard connected to KPIs.

Added value for my clients:

Strategic decisions based on predictive human data.
Reduction of costs related to absenteeism, accidents, or project failures.
Measurable improvement in customer satisfaction, engagement, and collective performance.

In short: I help mid-sized and large companies transform their perceptions and postures into measurable levers for sustainable performance.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

SGS
Evolution of safety culture and reduction of accidents
CONSULTING AND AUDITS
February 2023 - February 2024 (1 year)
Paris, France
SGS aimed for sustainable improvement in safety through a shared culture and collective buy-in beyond regulatory compliance.

My initial diagnosis identified key levers (ownership of rules, risk perception, managerial commitment).

The mission also allowed for redefining the vision of the HSE approach within the group with concrete impacts on accident reduction.
Safety culture Psychosocial risk prevention Organizational transformation Company vision Strategic alignment
AFLD
Interdepartmental alignment and strengthening of collective efficiency
PUBLIC SECTOR
February 2023 - January 2024 (11 months)
Paris, France
The agency expressed a need to streamline cooperation between departments and services to gain collective efficiency.

The 3P diagnostic highlighted alignment levers and enabled the co-construction of a common roadmap.

Teams gained cohesion, coordination, and operational impact.
Organizational transformation Strategic alignment Collective intelligence Performance management Vision definition
FNAC
Transformation of customer culture and improvement of in-store experience
RETAIL (SMALL BUSINESS)
September 2021 - February 2022 (5 months)
Paris, France
FNAC expressed a need to strengthen customer satisfaction and consolidate the customer orientation of in-store teams.

The 3P diagnostic identified cultural levers promoting sustainable team engagement.

The support resulted in a doubling of customer satisfaction in 4 years, with a direct impact on revenue and employer brand.
Cultural and organizational transformation Culture and performance diagnostic Managerial alignment Performance management Executive Committee & management alignment