Frédéric Freau

Customer support, administrative management & professional assistance - Generative AI - Logo creation

Versatile and structured professional, I have over 30 years of experience in demanding environments combining customer relations, technical support, administrative management, coordination, and sales activities.

My career has allowed me to develop a global vision of organizations, a strong adaptability, and complete autonomy in managing tasks. Accustomed to working directly with executives, freelancers, and teams, I know how to structure processes, ensure reliable file tracking, and facilitate internal and external communication with rigor and discretion.

Areas of intervention:

• Customer Support (email, phone, CRM, file tracking, complaints)

• Administrative and back-office management (organization, reporting, tracking spreadsheets)

• Professional and executive assistance (prioritization, coordination, activity structuring)

• Digital skills (Word, Excel, Google Workspace, AI, digital tools)

• B2B Commercial Relations (qualitative prospecting, client follow-up, argumentation)

Added Value:

Reliability, sense of responsibility, clear and professional communication, ability to take over complex or overdue files, solutions and results oriented.

I primarily support growing companies, freelancers, and organizations seeking an autonomous, responsive, and immediately operational service provider for remote or hybrid, one-off or recurring missions.