Freelancer profile translated to English.
Back to original languageAbout Frédéric
IT Program Manager / IT Project Managerwith over 20 years of experience in leading large-scale complex transformations and managing IT projects.
Specializing in the implementation of strategic programs combining organizational transformation, IT architecture modernization, and deployment of cross-functional solutions (observability, ITSM, data, CRM, RCU).
Skills
Expertise
Soft Skills
• Leadership, teamwork, facilitator, mentoring, enthusiasm, empathy
• Stress management, problem-solving, determined
• Adaptability, flexibility, customer-oriented
French
Native or bilingual
English
Fluent
German
Basic
Can work on-site
Paris (up to 50km), Bondoufle (up to 50km)
Experience
- CA-GIPProject Manager (Fixed-price Freelance Missions)BANKING AND INSURANCEJanuary 2026 - May 2026 (4 months)Guyancourt, France**Context**: Integration of Dynatrace observability for the CACIB clusterMission (fixed-price):• Analyze the integration modalities of Dynatrace monitoring into the CAGIP service offering• Evaluate the feasibility of industrialized deployment (17,000 servers, 1,300 applications)• Anticipate and prepare change management actionsAchievements:• Conducted a feasibility studyTasks:• Operational deployment of the Group's observability strategy• Organization and conduct of stakeholder interviews• Evaluation of observability maturity level• Identification and prioritization of use cases• Comparison of the benefits of observability solutions• Analysis of technical and organizational feasibility• Alignment of monitoring tools with the support chain and RUN teams**Technical Environment**: Dynatrace, ELK, Zabbix, Service Now, Office, Teams
- COVEAProject ManagerBANKING AND INSURANCEDecember 2023 - July 2025 (1 year and 7 months)Paris, FranceCOVEA (MMA, MAAF, GMF, Fidélia brands)**Context**: As a replacement, support the implementation of new monitoring and agile project managementMission:• Implement the Dynatrace observability solution (APM)• Coach teams in adopting agile methods• Lead change within the companyAchievements:• Infrastructure monitoring (9,000 servers) and usage monitoring (350)• Change management within the organization• Training of 400 usersTasks:• Establish governance through steering and project committees• Define program vision, milestones, and deadlines• Manage program budget, capacity, results, and benefits• Organize the program and manage resources• Proactively manage risks and ensure quality• Communicate with internal stakeholders• Lead the team, set priorities, and supervise• Track commitments and participate in recruitment• Implement process and tool industrialization• Support change management and training initiatives• Train users**Technical Environment**: Dynatrace, Service Now, Jira, Confluence, Office, Teams
- Groupement Les Mousquetaires - StimeProgram ManagerAGRICULTURESeptember 2020 - December 2025 (5 years and 3 months)Bondoufle, France**Context**: As part of a new organization, support the IT department's transformation for new monitoring and agile project managementMission:• Implement the Dynatrace observability solution (APM)• Coach teams in adopting agile methods• Manage the transition of the monitoring department• Lead the tender for network monitoring (NPM)Achievements:• Infrastructure monitoring (4,500 servers) and application monitoring (350)• Change management within the organization (300 users)• Creation of a service catalog• Development of the tender for network monitoring (4,000 sites)Tasks:• Define program vision, milestones, and deadlines• Establish governance through steering and project committees• Successful transformation to an agile approach using Scrumban• Manage program budget, capacity, risks, results, and benefits• Organize the program and manage resources• Smooth and effective communication with internal stakeholders• Rigorous tracking of commitments and participation in recruitment• Implement process and tool industrialization• Support change management and training initiatives• Regular analysis of indicators for adjustments and optimizations**Technical Environment**: Dynatrace, Infrastructure, Service Now, Zabbix, Jira, Confluence, Myppm, Excel, Word, Powerpoint, Moqups, Teams, Visio
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Education
- MBA / Master2 Marketing and StrategyIAE de Poitiers2006MBA Stratégie et Marketing Master 2 Sciences du Management Option Marketing et Stratégie à l’Institut d'Administration des Entreprises (IAE) – Poitiers (Mémoire : Déréglementation du secteur postal européen - impacts sur la Poste français)
- Master's degree in Private Law - Business Law specializationUniversité Paris 1 Panthéon Sorbonne1995
Certifications
- PRINCE2 2017Axelos2020
- ITIL 4Axelos2019