About Frédéric
French
Native or bilingual
English
Fluent
Italian
Conversational
Experience
- Bras Droit des DirigeantsOutsourced Part-Time Sales Director - Manager of the BDDD Gironde Regional AgencyJanuary 2022 - Today (4 years and 5 months)Gironde, FranceI assist TPE/SME/Startup leaders to help them optimize their sales strategy and boost their sales and margins. Beyond the mandatory steps of diagnosis, sales strategy definition, and its translation into a Sales Action Plan, the specificity of Bras Droit des Dirigeants, the leading French network for providing experienced executives on a part-time basis, is to operationally manage the company's sales activity over time (generally 1 year or more) and manage sales staff like a true Sales Director but on a part-time basis (e.g., 1 day per week). This is an ideal solution for SMEs or startups that do not have the means or the need for a full-time Sales Director and to whom we bring a new and supportive perspective.
- Air France-KLMCustomer Experience Director - Air France KLM AlliancesNovember 2019 - January 2022 (2 years and 2 months)Paris, FranceResponsible for providing our Air France KLM customers with a travel experience as close as possible to our standards when they travel on a codeshare basis (i.e., with an Air France or KLM ticket and flight number) on one of our 70 partner airlines, and vice versa. Through the progressive alignment of our procedures and the interconnection of our systems, whether on a bilateral basis or within the framework of our global SkyTeam Alliance. Since the onset of Covid in February 2020, a significant portion of our work has been dedicated to ensuring our customers and those of our partner airlines are as well-informed as possible, through dedicated tools and communications, about the constraints and formalities related to their travel in this new crisis context.
- Air France-KLMRegional Director Nouvelle AquitaineOctober 2016 - September 2019 (2 years and 11 months)14 Rue François de Sourdis, 33000 Bordeaux, FranceIn charge of Air France KLM's interests for the 12 departments and 9 airports based in Nouvelle Aquitaine. Management of a multidisciplinary team of 100 people across 4 sites. Turnover of €150 million. Better than expected resilience to the arrival of the high-speed train in July 2017 and exceeded sales targets for high-contribution long-haul flights.
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Education
- Master in Strategy and Business Development, Corporate, Commercial and Marketing Strategy / Business Development / Lean and Agile ProjectsMontpellier Business School2021Master en Stratégie et Business Développement, Stratégie d'entreprise, commerciale et marketing / Développement commercial / Projets Lean et Agile
- Executive MBA for Air France KLM Executives, Corporate StrategyIMD (International Institute for Management Development) - Business Programs2008Executive MBA pour Cadres dirigeants Air France KLM, Stratégie d'entreprise
Skill set (17)
Categories
- Other