Freelancer profile translated to English.

Description

Hello! I'm Fred, your future commercial assistant!

I have a great sense of organization and managing a customer service department holds no secrets for me.

I focus on clear and structured solutions, as I am convinced that listening, empathy, and effective communication are the keys to successful collaboration. Each project is unique, and I adapt to your needs to offer you tailor-made strategies, thereby optimizing your processes and fluidity within your company.

Based in Barcelona, I also draw inspiration from my passion for sports, nature, and human sciences.

If you want to improve your customer relations or structure your commercial activity, you've come to the right profile! I would be delighted to discuss how we could collaborate.

See you soon

Industry field of expertise

Languages

French
Native or bilingual
Spanish
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

CHOK AUTO
Commercial Assistant
AUTOMOBILE
November 2024 - May 2026 (1 year and 6 months)
Barcelone, Spain
B2B prospecting in the automotive industry
Follow-up and development of the commercial portfolio
Implementation of monitoring and organizational tools
Organization Commercial Strategy Commercial Commercial Management Excel
Assistante web
Web Assistant
August 2021 - October 2024 (3 years and 2 months)
Barcelone, Spain
I had various experiences with web entrepreneurs for 4 years. My tasks included managing their social media, planning, creating and publishing content, and implementing automation tools.
Communication Canva Notion Invoicing Customer Service
Care The Fork
Senior Customer Specialist
January 2011 - January 2020 (9 years)
Barcelone, Spain
Ensure the correct application of procedures for B2B agents in various countries. Implementation and monitoring of projects (commercial events, etc.). Support for teams in various missions.
Team Management Project Management Commercial