Freelancer profile translated to English.
Back to original languageAbout Frann
I help businesses eliminate manual and repetitive tasks through custom automations. I specialize in WhatsApp shift reminders, lead capture and follow-up, automated notifications, and app integrations.
I have experience in sales and customer service, which allows me to quickly understand each business's needs and translate them into concrete solutions that work from day one. I work in an organized manner, with clear communication, and deliver results within 48 hours.
If there's a process that consumes your time, we automate it.
Spanish
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- FreelanceAutomation SpecialistJanuary 2026 - Today (6 months)◦ Design and implementation of automated workflows with Make.com for local businesses◦ Automation of shift reminders via WhatsApp, reducing cancellations◦ Integration of lead capture forms with real-time notifications◦ Consulting to identify manual processes susceptible to automation
- Century21 ValentiniSales AdvisorNovember 2023 - July 2025 (1 year and 8 months)◦ Active prospecting and client acquisition through digital and in-person strategies◦ Complete sales cycle management: initial contact, follow-up, and closing◦ Publication and promotion of properties on digital portals and social media◦ Market analysis to establish competitive pricing strategies
- Mery Jane BurguersCustomer ServiceNovember 2025 - February 2026 (3 months)◦ Customer experience management in a high-turnover and intense-paced environment◦ Operational coordination and real-time problem-solving
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Education
- Public AuctioneerUniversidad Abierta InteramericanaMartillero Público
- Advanced & Intermediate ExcelSantander Open Academy2026Excel Avanzado & Intermedio