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Frank Heidtfeld-SchmidtFH

Frank Heidtfeld-Schmidt

Key Account Manager DACH/EMEA

€1,100/day
Düsseldorf, DE
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Frank

Your Go-To-Market & B2B Enterprise Sales Executive for SaaS, IT & Cyber SecurityAre you facing the launch of a complex tech product, aiming to scale in the DACH/EMEA region, or does your sales pipeline urgently need measurable professionalization?As a Senior GTM Strategist and Interim Sales Manager with over 18 years of international B2B experience, I bridge the gap between strategic market positioning and hard-hitting revenue growth[cite: 1, 2]. I bring the hunter mentality for the "greenfield" while simultaneously securing your major clients at C-level as a strategic partner. Why companies book me as an expert:Methodical Pipeline Development: Consistent qualification and professionalization of your sales processes according to the MEDDIC framework.Cyber Security & Compliance Expertise: As a certified IT Security Manager (IHK), I shorten lengthy sales cycles in highly regulated industries by leveraging compliance and ISMS as business enablers.Proven Track Record: Whether acquiring new customers or expanding existing ones – my results speak for themselves (+25% renewal rate, +48% in service contracts)
  • German

    Native or bilingual

  • English

    Fluent

  • French

    Basic

Can work on-site
Düsseldorf (up to 50km), Aachen (up to 40km)

Experience

  • BAB Engineering,
    Key Account Manager DACH/EMEA
    MECHANICAL ENGINEERING
    January 2023 - November 2024 (1 year and 10 months)
    Key Account Manager DACH/EMEA
    • Responsible for international major clients in the EMEA region and strategic management of GTM activities.
    • Successful rebuilding of the sales pipeline: Structuring, qualifying, and scaling new sales opportunities to sustainably secure regional growth.
    • Sustainable strengthening of existing customer relationships: Intensifying relationships at C-level and transforming from classic product sales to strategic, value-based consulting.
    • Measurable success: Increasing the renewal rate by 25% through systematic development of proactive, structured account management
    Sales Excellence New Customer Acquisition Sales Pipeline Solution Selling B2B Business Development
  • Avetta GmbH,
    Account Executive EMEA
    SOFTWARE PUBLISHING
    December 2019 - August 2023 (3 years and 8 months)
    40 Düsseldorf, Germany
    End-to-end responsibility for the sales of highly complex SaaS platform solutions for supply chain risk management and global compliance requirements in the EMEA region.

    • Strategic Trust Building in Regulated Markets: Successful establishment of long-term and resilient business relationships in highly regulated, compliance-driven industries (e.g., energy, chemicals, heavy industry) through in-depth understanding of regulatory hurdles and risk assessments.
    • Management of Complex Enterprise Sales Cycles: Steering multifaceted, lengthy sales phases (multi-stakeholder processes) from lead generation and business case to successful contract closure at C-level.
    • Value-Based Selling & Solution Consulting: Conducting customized software presentations and ROI analyses to make the business value of digital compliance processes for global supply chains transparent.
    • Cross-Functional Collaboration: Close coordination with international product, legal, and customer success teams to ensure the seamless implementation of SaaS solutions for multinational corporations.
    • Measurable Success (Business Impact): Securing excellent customer loyalty and increasing the retention rate by +20% in a competitive market environment through proactive account management and sustainable customer care.
    Sales Management Building & Optimizing Teams, Processes & Structures Performance Measurement Software as a Service (SaaS) Go-to-Market Strategy (GTM)
  • SIEMENS / UNIFY,
    SSR Large Account Management
    TELECOMMUNICATIONS
    May 2010 - September 2017 (7 years and 4 months)
    Cologne, Germany
    Long-term strategic support, consulting, and revenue responsibility for key accounts and major corporations in the highly competitive IT and telecommunications environment.

    • Go-to-Market & Enterprise Sales: Successful market positioning and rollout of complex, high-explanation IT infrastructure solutions and communication systems for DAX companies and international major clients.
    • Strategic C-Level Stakeholder Management: Confident navigation, relationship building, and negotiation in complex, multi-layered corporate structures – direct contact for purchasing managers, IT executives, and management.
    • Value-Based Consulting: Conducting in-depth technological needs analyses to develop customized digitalization and transformation strategies that maximize the customer's business value.
    • Interface & Pipeline Management: Orchestrating internal, cross-functional teams (technical, legal, pre-sales) for precise implementation of customer requirements and smooth management of lengthy sales cycles.
    • Measurable Success (Business Impact): Almost doubling the renewal rate for strategically important service contracts (+48%) through proactive lifecycle management and optimized interface work.
    Sales Excellence Sales Pipeline Customer Relationship Management (CRM) Cross-selling Customer Retention

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Education

  • Strategic Further Education & Focus Cyber Security
    2024
    Strategische Weiterbildung & Fokus Cyber Security
  • IT Security Manager
    (IHK
    2025
    IT Security Manager

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