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Description

Profile

I am a freelance IT consultant with over 25 years of experience in project management, network architecture,

and the implementation of complex IT rollouts. My focus is on digital transformation,

the introduction of modern collaboration platforms (e.g., Microsoft365/OpenDesk), and the

coordination of IT infrastructure projects in security-critical and governmental environments.

Core Competencies

- IT Project Management (classic and agile)

- Network & Infrastructure Management

- ITIL & PRINCE2

- Rollout Management (VoIP, Windows, Server, Clients)

- Process & Change Management

- Stakeholder Communication & Interface Management

Technologies & Tools

Networks:

Cisco (Routers, Switches, Telepresence), UniFi WiFi, Huawei

VoIP:

Avaya, Cisco, Starface

Software & Tools:

Microsoft365, SharePoint, Jira, Confluence, Zewis, Remedy, Omnitracker, VMWare, SQL Server

Operating Systems:

Frank Borgfeld

IT Project Manager & Network Expert

Windows 7-11, Microsoft Server 2016/2019/Datacenter

Methodologies:

ITIL 2011, PRINCE2, Lean Management

Selected Projects

Berlin Senate Chancellery - IT Consulting & Project Management (2023-2024)

Introduction of digital administrative structures (Microsoft365, OpenDesk), support in project management

and procurement processes.

IT.Niedersachsen - Data Center Relocation & Server Migration (2022-2023)

Management of sub-projects for the Hannover-Hamburg data center relocation, including setup of new server farms, asset

management, migration planning.

Union Investment - Change & Configuration Management (2017-2022)

Coordination between business units and external service providers, rollout planning, CMDB maintenance, MDM and

software distribution.

ECB Frankfurt (BT Germany) - VoIP Cisco Phones Rollout Manager (2016)

Setup, coordination, and documentation of the VoIP project in the main buildings of the ECB.

Note

Complete project overview available upon request.

Languages

German
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Hamburg (up to 50km)

BT (Germany) GmbH & Co. ( Europäische Zentral Bank)
Project Manager / Project Coordinator Rollout / Relocation VoIP Cisco Phones European Central Bank
BANKING AND INSURANCE
March 2016 - October 2016 (7 months)
Frankfurt am Main, Germany
• Interface between provider and the ECB
• Coordination of hardware setup (customer devices – VoIP Cisco Phones, Cisco, SIP devices, gateways, etc. in the backend) at the customer site
• Management of rollout teams during hardware setup
• Participation in regular customer meetings to coordinate the rollout project
• Preparation of regular project progress reports
• Risk management and development & implementation of corresponding risk mitigation plans
• Management and monitoring of several smaller in-house projects, e.g., installation of a secure SIP hybrid for meeting rooms.
• Scheduling and coordination with internal and external stakeholders.
• General supervision of smaller relocations in the rented buildings: Eurotower, Main Building, Japantower, and Commerzbank Building in Frankfurt am Main
• Central management of mobile devices (MDM)

Technologies / Tools:
• SIP protocol, Cisco Phones 7821 / 7861 / 6901 / Cisco Unified IP Conference Phone 8831, ClearOne Hybrid Converge Pro, Cisco Voice Gateway VG224

• Tool Darwin, SharePoint
Projektmanagement Koordinationsfähigkeit
Öffentlicher Dienst (Senatskanzlei Berlin)
IT Consultant
January 1997 - Today (29 years and 5 months)
Technical and organizational support for project management in meetings with internal and external stakeholders
• Participation in the introduction of digital administrative structures (e-file / Microsoft365 / OpenDesk) as part of the digitalization of governmental collaboration.
• Participation in the conception and introduction of the future ICT basic service Digital Collaboration (Microsoft365 / OpenDesk)
• Independent implementation of sub-project topics, work packages, and adherence to milestones
• Support in requirements gathering, analysis, and conception
• Review and evaluation of technical, functional, and legal requirements
• Support for project management in the conception of the architecture and technical infrastructure, as well as in the creation of these concepts
• Assistance with decision proposals for the project client, Berlin Senate Chancellery / ICT Steering Berlin
• Support in the creation of tender documents and technical support for the procurement process
Kanzlei Eckermann und Hartmann Rechtsanwälte
Consulting & Project Management
LEGAL
September 2023 - October 2023 (1 month)
Infrastructure Setup and Planning

• Infrastructure Planning
• Planning/Configuration of Server Farm Microsoft Server 2016/2019
• Support for Kanzleisoftware Advoware
• Connection of modalities (GDT)
• Conception and Installation of Cloud Server Services
• Installation of Microsoft SQL Server
• Rollout/Configuration of Microsoft Office 365
• Implementation and Configuration of Microsoft Teams
• Preparation and execution of audits for ISO27001 certification

Planning and Setup of Fujitsu Server Farm (ESXi)

• Installation of VMWare 8.x
• Installation of vCenter 8.x
• Installation and Configuration of MS Windows Datacenter
• Installation of Veeam Backup/Recovery System

Roll-Out of Hardware and Software Desktop and Workstations

• Planning of site networking via WAN
• Design of security network
• Installation and Configuration of MS Windows 11
• Implementation and setup of communication system via VoIP (external/internal)
• Connection of modalities Print Server/Scan Server
• Coordination of installation/configuration of Microsoft Server Farm
• Migration to Microsoft Office 365
• Planning of infrastructure maintenance