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Description

Operations / Analyst Engineer RUN – 10 years of experience in critical production

I secure and make IT production reliable through:

• production monitoring

•

batch scheduling

•

flow supervision

•

application support

•

incident management

•

automation of operational procedures

I am involved in application RUN on Linux, Windows Server, and Azure cloud environments, with an approach focused on reliability, incident reduction, and continuous improvement.

I have contributed to operations modernization projects and automated critical procedures (including database restoration) to reduce intervention times and strengthen service continuity.

Objective: robust, predictable, and efficient operations that secure production.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

MGEFI
Operations Analyst & MCO
DIGITAL AND IT
November 2020 - Today (5 years and 7 months)
Paris, France
• • Implementation of morning operations, ensuring the availability of critical services from the opening of systems.
• • Provide level 1 and 2 functional support to business teams, with escalation and monitoring of anomalies with the TMA.
• • Administer and supervise processes via Opcon: proactive monitoring, incident management, and optimization of execution chains.
• • Automation of PostgreSQL database restoration via scripts, reducing intervention times by 80%.
• • Monthly monitoring of processes for collecting member contributions (finance batch).
• • Annual monitoring of contract renewal processes, ensuring service continuity for over 300,000 members.
• • Write and update operational procedures to formalize and transfer operational best practices.
Kibana Powershell Microsoft Azure Azure DevOps PostgreSQL
Magasins Printemps et Citadium
Support Technician
DIGITAL AND IT
January 2015 - November 2020 (5 years and 10 months)
Paris, France
• • Ensure the administration and supervision of the payment system for the entire France network (1300 terminals, 60 servers).
• • Deploy and configure new checkout equipment in Printemps stores in collaboration with technical and functional teams.
• • Guarantee level 1 and 2 technical and functional support to group users (payment issues, flow errors, workstation anomalies).
• • Manage store IT assets (maintenance, intervention, park updates, hardware lifecycle management).
Windows Server Bmc UltraVnc SQL Server