François Chambon

Hello,

Thank you for taking the time to view my profile.

My name is François and I hope to be your next customer support operator!

I am available to take over your Email, live-chat, and social media customer service if you wish, from 9 am to 7 pm, Monday to Sunday. With my entrepreneurial experience, you will save precious time, customer complaints will decrease, and negative feedback about your company will also decrease!

I am able to:

➡️ Manage disputes,

➡️ Advise your clients,

➡️ Follow up on their deliveries,

➡️ Process refunds when necessary

➡️ Adapt to your needs if they are broader.

Possibility of French / English customer service.

🦸 I have had the opportunity to work for Startups such as Mondaycar, VAMOS Rent, the Clac des Doigts concierge service, AIRVIA Medical, Fraté Maté, as well as for various other e-merchants (brands and dropshippers).

MY SERVICE INCLUDES:

👉 Responding to messages received by email, Messenger, Instagram.

We respond to customers cordially and professionally, without spelling errors and always with a smile!

👉 Researching information related to orders via Shopify or other platforms

👉 Refunds, cancellations, and order modifications (only if you authorize it), even with your supplier!

👉 Handling complaints and disputes

👉 Personalized customer support before purchase

✍️ IF YOU DO NOT FIND THE OPTION YOU DESIRE, PLEASE CONTACT ME, I WILL BE HAPPY TO DISCUSS ANY NEW NEEDS WITH YOU.

❔ A QUESTION

It is with pleasure that I answer all your questions. You can contact me at any time, 7 days a week, to respond to your requests.

You can also contact me if you need support for the following services:

- live chat

- social media moderation

- Paypal dispute management