Freelancer profile translated to English.
Back to original languageAbout Franck
Junior Business Analyst specialized in B2B, key accounts, and digital transformation projects.
Coming from a background in business development and key account management, I am accustomed to working with decision-makers (CIOs, CISOs, business unit managers) to understand their challenges, structure their needs, and transform complex issues into clear action plans.
My experience in coordinating digital projects, process analysis, and proposal preparation allows me to intervene in:
– Gathering and formalizing business needs
– Process analysis and identification of friction points
– Drafting specifications and statements of need
– Decision support and preparation of strategic recommendations
– Digital transformation and automation projects (AI, data, no-code tools)
Certified in cybersecurity (Cisco), business strategy, digital marketing, and AI fundamentals, I am currently developing expertise focused on Business Analysis & AI applied to performance optimization, cost reduction, and process automation.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- MELO CONSULTINGDigital Project ManagerDecember 2024 - Today (1 year and 6 months)The Digital Project Manager is the conductor of digital projects. They transform a business need into a digital solution delivered on time, within budget, and compliant with objectives. They don't necessarily code, nor always design, but they are responsible for everything: planning, coordination, quality, and results.
- Chubb FranceKey Account ManagerJanuary 2023 - January 2024 (1 year)Paris, FranceManagement and development of a portfolio of B2B key accounts. Regular interactions with decision-makers on risk, compliance, and protection issues. Participation in commercial negotiations and the construction of tailor-made offers. Coordination with internal teams (sales, technical, support). Improvement of customer satisfaction (+15%) through structured and proactive follow-up.
- RestoFlashSales Operations AssistantApril 2022 - September 2022 (5 months)Paris, FranceThe Sales Operations Assistant is the operational right-hand of the sales team. They don't sell directly, but without them, sales slow down, data is incorrect, and decisions are flawed. Their role is to organize, validate, and optimize sales processes to allow salespeople to focus on closing deals.
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Education
- Business Strategy, Fundamentals of Digital Marketing, Essential Principles of AICisco Networking AcademyStratégie d'entreprise Fundamentals of digital marketing Principes essentiels de l'IA
- Introduction to CybersecurityIntroduction to Cybersecurity Introduction to Cybersecurity