Freelancer profile translated to English.
Back to original languageAbout Franck
Autonomous and enthusiastic, my experience has allowed me to acquire mastery of various IT tools and techniques. Seeking new challenges, I wish to join an organization to which I can bring my know-how and my dynamism.
French
Native or bilingual
Can work on-site
Annecy-le-Vieux (up to 40km)
Experience
- ConfidentielConfidential ITFebruary 2025 - Today (1 year and 4 months)Annecy, France……………..……………..……………..……………..……………..……………..……………..……………..……………..……………..……………..……………..……………..
- Chantelle LingerieIT Support TechnicianLUXURY GOODSFebruary 2019 - Today (7 years and 4 months)Cachan, FrancePreparing computers for new employees, managing accounts and access according to authorization level.• Reactive management of user calls and requests, ensuring effective customer support.• Remote diagnosis and resolution of software and hardware problems, ensuring business continuity.• Replacement and updating of defective equipment, contributing to the maintenance and performance of IT systems.• Technical steering of projects for opening new retail stores, as Technical Coordinator.• Implementation of procedures to optimize the operation of IT equipment and networks.
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Education
- Professional certification: Network and Security Systems Technician - Bac +2 LevelASTON School | Arcueil2021
- Vocational Baccalaureate: Technician in Installation of Energy and Climate SystemsGustave Eiffel Vocational High School | Massy2016