Freelancer profile translated to English.
Back to original languageAbout Franck
Entrepreneur and Technical Project Manager.
With solid expertise, I support companies in optimizing their performance and securing their data:
System Administration: Linux & Windows Environments.
ERP & Data Management: Navision & SQL Server Optimization.
I combine technical mastery with project methodology (Agile, ITIL) to ensure your service continuity.
English
Native or bilingual
Spanish
Basic
Remote only
Primarily works remotely
Experience
- Backbone AgencyEntrepreneur & Technical Project ManagerDIGITAL AND ITJanuary 2025 - Today (1 year and 5 months)Fonsorbes, FranceMy services: * Project Management & Strategy: IT project management from A to Z (Agile, ITIL), needs analysis and team coordination.Automation & Data: Creation of automation solutions (AI/RAG), advanced scripting (Bash, PowerShell) and optimization of data flows (EDI).Infrastructures: System administration and network security (Windows Server, Linux, Firewalls, VPN)
- Rectorat de MontpellierApplication Support Consultant L2EDUCATION AND E-LEARNINGSeptember 2025 - Today (9 months)Montpellier, FranceOperational Maintenance (MCO): Application performance monitoring and critical update management.Expert L2 Support: Resolution of complex issues (payroll cycle, DSN) to ensure service continuity.Compliance & Reliability: Ensuring regulatory compliance and integrity of payroll data.
- CARGOApplication Support Technician L2/L3LOGISTICS AND SUPPLY CHAINAugust 2021 - June 2024 (2 years and 10 months)Toulouse, FranceApplication Support Technician L2/L3 and Technical Project Manager.ERP & SQL Expertise: Expert support for Navision ERP for 5000 users and SQL Server database administration to ensure performance. * EDI Project Management: Design and deployment of 25 critical flows (France & International) managing over 10,000 transactions per day.Performance & SLA: Guarantee of a 98% SLA compliance rate (incident resolution within 4 hours) on an average volume of 330 tickets per month.
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Education
- Bachelor of Secured Infrastructure AdministratorÉcoleSTUDI-2025Bachelor Administrateur d'Infrastructures Sécurisées
- Associate's Degree in TechnicianÉcoleIPREC,Paris-2015Bac+2 Technicien