Franck Défossé

After selling my Salesforce integrator firm in 2020 (Pragma Consulting), with over 30 years of experience in IT projects for large companies, including 16 years on Salesforce, I decided to put my Salesforce and Pardot expertise at the service of clients wishing to optimize their commercial processes and the use of their CRM. My skills cover the entire functional and technical scope of Salesforce.

I have been working for 4 years as a white label for several Salesforce integrator firms.

I discovered Salesforce in 2008, after 15 years of experience in IT project management and application development in various environments. Convinced by the solution, I founded Pragma Consulting, a Salesforce integrator firm.

For twelve years, in addition to the usual tasks inherent in managing a company, I managed sales and marketing, the skill development and animation of a team of 15 consultants, and over 200 Salesforce projects. I played an essential consulting role in the implementation of these projects, handling pre-sales and business workshops with clients, solution design, and monitoring their implementation. Until the company's sale, I also served as a business and technical expert for our most important clients.

Freelance developer and project manager on long-term fixed-price assignments, mainly for large accounts: Legrand, SNCF, Vivendi.