About Francisco Javier
Spanish
Native or bilingual
English
Conversational
Experience
- VOLABOLA S.A.S.Project ManagementFASHION AND COSMETICSFebruary 2024 - December 2024 (10 months)Alicante, SpainProject Management, generative AI, process automation, operational efficiency, organizational restructuring, team leadership, agile methodologies, productivity, digital transformation, web optimization.• Led production process optimization projects, achieving a 40% increase in productivity through the implementation of agile methodologies and operational improvements.• Implemented generative AI tools for internal process automation and website optimization, reducing response times by 30%.• Managed the restructuring of team roles and responsibilities, improving operational efficiency and reducing delivery times by 60%.• Coordinated multidisciplinary teams and promoted the adoption of new technologies to drive efficiency and customer satisfaction.
- IndraProduct Owner and Scrum MasterTELECOMMUNICATIONSJune 2021 - June 2023 (2 years)Bogotá, Bogota, Colombia• Led multidisciplinary teams under Agile methodologies (Scrum, Kanban, DevOps) in key international projects for Davivienda Bank and Telefónica Ecuador telecommunications. Creation of User Stories• Managed the development of web platforms, digital purchasing solutions, and line portability processes, ensuring optimal user experience and compliance with PCI DSS, GDPR regulations.• Prioritization and maintenance of the functional backlog, creation and updating of agile artifacts (user stories, acceptance criteria, roadmap), aligning technical and business objectives to maximize value. Key facilitator in agile ceremonies (sprints, daily stand-ups, retrospectives), fostering effective communication and continuous improvement in development, QA, security, and architecture teams.• Implemented advanced security processes for electronic transactions (tokenization, encryption, dynamic CVV, biometric authentication) in digital financial products, ensuring sensitive data protection. Coordinated the integration of regulatory and operational requirements, ensuring deliverable certification and traceability, minimizing risks in highly regulated environments.• Optimized agile processes, achieving an 80% increase in team efficiency and reducing project delivery times by 90%. Increased customer satisfaction by 75% through timely project delivery, continuous improvement, and adaptations based on real end-user feedback.
- AccentureProject Manager, Product Owner, and Scrum MasterBANKING AND INSURANCEJune 2018 - June 2020 (2 years)Bogotá, Bogota, ColombiaLed Scrum teams in technological and banking projects, generated User Stories, delivering digital solutions for payment methods, credit cards, and transactional security.• Coordinated initiatives in digital banking and telecommunications, facilitating agile ceremonies, backlog management, and prioritization with up to 6 simultaneous projects.• Supervised software quality, reducing defects by 75%, anticipating risks by 80%, and improving team efficiency by 80%.• Implemented agile improvements and process certification, reducing implementation times by 90% and delivering clean, secure, and functional code.• Articulated regulatory, technical, and business requirements, ensuring regulatory compliance and high customer satisfaction.• Managed traceability, functional, and security testing, coordinating multidisciplinary teams (IT, Security, Legal, QA).• Tools: Jira, Team Concert, Remedit.
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Education
- Scrum Master, Product Owner, ITIL, SAFe Agile. SectorBancaScrum Master, Product Owner, ITIL, SAFe Agile. Sector
- Sector ITSector IT