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Francisco AlvesFA

Francisco Alves

Modern Workplace Consultant

€125/day
Abrantes, PT
3-7 years
Autopilot
Powershell
Microsoft Intune
IT support
Windows

Average response time: 1 hour

About Francisco

Modern Workplace Consultant with hands-on experience designing, deploying and operating Microsoft Intune environments in enterprise organizations. Skilled in device lifecycle management, Windows Autopilot, Microsoft 365 administration, Entra ID, PowerShell automation and cloud migration projects. Experienced in L3 support, troubleshooting complex endpoint management issues and implementing secure, scalable workplace solutions.
Digital and IT Services

  • Portuguese

    Native or bilingual

  • English

    Fluent

Can work on-site
Abrantes (up to 50km)

Experience

  • NOESIS
    Microsoft Intune Expert
    August 2023 - Today (3 years)
    Engineer and maintain enterprise endpoint management solutions
    using Microsoft Intune and Windows Autopilot.
    Define and implement endpoint governance through compliance
    policies, security baselines, configuration profiles and application
    management.
    Perform advanced troubleshooting and root cause analysis for complex
    endpoint and device management issues.
    Automate operational tasks and remediation processes using
    PowerShell scripting.
    Support Microsoft 365 and identity-related services, including Entra ID
    and hybrid Active Directory environments.
    Contribute to workplace modernization initiatives by improving device
    deployment, security posture and operational efficiency.
    Act as a technical escalation point for Intune-related incidents and
    service requests.
    Ensure documentation accuracy and adherence to IT service
    management best practices

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Education

  • Degree in Computer Science
    INSTITUTO POLITÉCNICO DE CASTELO BRANCO
    2023
    Degree in Computer Science
  • Endpoint Administrator Associate Microsoft 365 Certified ITIL 4 Foundations PeopleCert Enterprise Security Manager
    Palo Alto Networks
    Endpoint Administrator Associate Microsoft 365 Certified ITIL 4 Foundations PeopleCert Enterprise Security Manager

Skill set

IT Service Management

Categories