Freelancer profile translated to English.

Description

Independent assistant for 6 years, with over 15 years of experience in administrative, commercial, and organizational management, I support companies, executives, and freelancers in steering and optimizing their business.

Throughout my career, I have evolved from commercial assistance to agency manager and administrative manager roles within recognized organizations such as LOXAM, Car’Go, Europcar, and Artiloc.

Versatile, rigorous, and responsive, I offer tailored support in the following areas:

• Administrative and commercial management

• Customer relations and administrative follow-up

• HR management and internal organization

• Accounting management and invoicing

• Executive assistance

• Organizational audit and process optimization

• Operational monitoring and activity coordination

Accustomed to demanding environments, I can quickly adapt to the needs of companies to provide reliable, efficient, and operational support.

My goal:to enable leaders to save time and focus fully on their core business through flexible and personalized assistance.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Lyon (up to 20km)

Admin&Com Conseils
Director of administrative and commercial management
CIVIL ENGINEERING
January 2020 - Today (6 years and 5 months)
Lyon, France
Independent assistant, I provide administrative and organizational support to professionals wishing to delegate their daily tasks and optimize their operations.

Thanks to rigorous organization, good interpersonal skills, and great adaptability, I offer personalized services according to each client's needs.

My services
Administrative management
Email and calendar management
Data entry and document formatting
Invoicing and quotes
Client and supplier follow-up
Organization and coordination
Commercial assistance
Remote support
Organization and coordination Pre-accounting Internal audit Overdue payment reminders Social media posting
ARTILOC
Agency Manager
CIVIL ENGINEERING
January 2019 - January 2020 (1 year)
Lyon, France
On a daily basis, I manage the overall agency operations: business development, team management, customer relationship follow-up, operational management, and performance monitoring.

Rigorous, responsive, and customer satisfaction-oriented, I ensure quality service while contributing to business growth and the achievement of company objectives.

Team management
Business development
Agency management and activity steering
Customer relations
Logistics organization
Performance indicator monitoring
Priority management
Service safety and quality
Prospecting Customer Relationship Management (CRM) Customer relations Quotes and invoicing Order management
Façades Altitude
Administrative Manager
CIVIL ENGINEERING
January 2018 - January 2019 (1 year)
Lyon, France
Organized and versatile, I support management in the daily administrative, organizational, and relational management of the company.

A true operational support, I ensure file coordination, agenda management, meeting organization, and internal and external communication follow-up.

Rigorous, discreet, and responsive, I contribute to the smooth running of the organization through my adaptability, sense of priority, and interpersonal skills.

Agenda management and meeting organization
Administrative follow-up and file management
Internal/external reception and communication
Document and report writing
Schedule and planning monitoring
HR
Order management
Customer relations
Proficiency in office and CRM tools
Organization and priority management
Schedule management Calendar and appointment management Supplier relationship management Quotes and invoicing Commercial management