About Melanie
German
Native or bilingual
English
Conversational
Experience
- WBS GruppeAgile AI Manager & AI Officer with Change Management (SCRUM)DIGITAL AND ITDecember 2025 - Today (6 months)Consulting on AI strategies and change management in companies using the SCRUM methodAI strategy development from an entrepreneurial perspectiveStrategic AI consulting with deep operational IT experienceAI management & governanceFlexibility through agile project management according to SCRUMAI complianceHolistic analysis and potential identificationChange managementAI classificationAI methodsAI use casesAgile project management with SCRUM
- TC SEC GmbHPartner-Managing DirectorDIGITAL AND ITAugust 2018 - March 2025 (6 years and 7 months)Viersen, GermanyPartner and Managing Director of an E-Commerce & Data Protection/IT Security companyFocus:External data protection officerData protection consultingComplianceData protection managementIT security consultingIT consultingProject managementE-commerce solutionsOnline marketing strategiesB2B
- TC EDV-Lösungen GmbH & Co. KGManaging DirectorDIGITAL AND ITApril 2021 - June 2024 (3 years and 2 months)Viersen, GermanyManaging Director of an IT system house1. Company Strategy & ManagementDevelopment and implementation of corporate strategyPositioning of the IT system house in the marketSetting growth, revenue, and profit targetsControlling, forecasts, and investment decisionsContract management (customers, suppliers, partners)Pricing strategy and quote approvalsBuilding and maintaining strategic customer relationships (Key Accounts)Sales strategy and management (new customer acquisition, upselling, cross-selling)Ensuring efficient internal processes (service, projects, support)Quality assurance of IT services providedLeadership of the management team (Team Leaders, Service Managers, Project Managers)Personnel planning, recruiting, and employee developmentStrategic decisions on technologies, partners, and manufacturersEvaluation of new technologies (Cloud, Security, AI, Automation)Further development of the service and product portfolioEnsuring the company's technical future viabilityCompliance with legal requirements (GDPR, IT Security, Liability)Emergency, security, and risk managementStrategic management of marketing and brand
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Education
- University degree Textile and Clothing Design EngineerVocational Training IHK2009Hochschulstudium Design-Ingenieur Textil und Bekleidung
- Digital Media Designer – Technology & Design2013Mediengestalterin Digital – Technik & Gestaltung
Certifications
- Data Protection OfficerDEKRA2018
- IT Security OfficerTÜV Rheinland2023