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Melanie EngelsME

Melanie Engels

AI Manager / E-Commerce Manager

€680/day
Düsseldorf, DE
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Melanie

"If you don't move with the times, you go with the times."

I am your sparring partner for digital transformation.

My strength lies in the combination of agile AI management, data protection and IT security understanding, as well as profound e-commerce and online marketing experience. With me, AI is not viewed in isolation, but as part of processes, system landscapes, and value chains. This results in solutions that are scalable, maintainable, and organizationally anchored.

We work in a structured manner according to agile principles, with clear goals, iterative implementations, and transparent success measurement. At the same time, we consider requirements from GDPR, IT security, and compliance from the outset – not as a brake, but as a quality feature of sustainable digitalization.

Through my e-commerce expertise, I understand conversion logic, automation, data flows, and performance marketing. AI applications are therefore consistently aligned with efficiency, revenue potential, and operational relief.

I stand for AI strategies with substance: practical, responsible, and economically relevant.
  • German

    Native or bilingual

  • English

    Conversational

Can work on-site
Düsseldorf (up to 50km)

Experience

  • WBS Gruppe
    Agile AI Manager & AI Officer with Change Management (SCRUM)
    DIGITAL AND IT
    December 2025 - Today (6 months)
    Consulting on AI strategies and change management in companies using the SCRUM method

    AI strategy development from an entrepreneurial perspective
    Strategic AI consulting with deep operational IT experience
    AI management & governance
    Flexibility through agile project management according to SCRUM
    AI compliance
    Holistic analysis and potential identification
    Change management
    AI classification
    AI methods
    AI use cases
    Agile project management with SCRUM
    Scrum Artificial Intelligence Agile Project Management AI Consulting Change Management
  • TC SEC GmbH
    Partner-Managing Director
    DIGITAL AND IT
    August 2018 - March 2025 (6 years and 7 months)
    Viersen, Germany
    Partner and Managing Director of an E-Commerce & Data Protection/IT Security company

    Focus:
    External data protection officer
    Data protection consulting
    Compliance
    Data protection management
    IT security consulting
    IT consulting
    Project management
    E-commerce solutions
    Online marketing strategies
    B2B
    Data Protection External Data Protection Officer E-Commerce IT Security IT Consulting
  • TC EDV-Lösungen GmbH & Co. KG
    Managing Director
    DIGITAL AND IT
    April 2021 - June 2024 (3 years and 2 months)
    Viersen, Germany
    Managing Director of an IT system house

    1. Company Strategy & Management

    Development and implementation of corporate strategy
    Positioning of the IT system house in the market
    Setting growth, revenue, and profit targets
    Controlling, forecasts, and investment decisions
    Contract management (customers, suppliers, partners)
    Pricing strategy and quote approvals
    Building and maintaining strategic customer relationships (Key Accounts)
    Sales strategy and management (new customer acquisition, upselling, cross-selling)
    Ensuring efficient internal processes (service, projects, support)
    Quality assurance of IT services provided
    Leadership of the management team (Team Leaders, Service Managers, Project Managers)
    Personnel planning, recruiting, and employee development
    Strategic decisions on technologies, partners, and manufacturers
    Evaluation of new technologies (Cloud, Security, AI, Automation)
    Further development of the service and product portfolio
    Ensuring the company's technical future viability
    Compliance with legal requirements (GDPR, IT Security, Liability)
    Emergency, security, and risk management
    Strategic management of marketing and brand
    IT Security IT Project Management IT Support IT Strategy IT Architecture

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Education

  • University degree Textile and Clothing Design Engineer
    Vocational Training IHK
    2009
    Hochschulstudium Design-Ingenieur Textil und Bekleidung
  • Digital Media Designer – Technology & Design
    2013
    Mediengestalterin Digital – Technik & Gestaltung

Certifications

  • Data Protection Officer
    DEKRA
    2018
  • IT Security Officer
    TÜV Rheinland
    2023

Skill set

Categories