Freelancer profile translated to English.

Description

Looking for a reliable, independent, and attentive assistant to help you save time and gain clarity in your business?

After more than 12 years of experience in banking and wealth management, I have chosen to put my skills at the service of entrepreneurs, coaches, and therapists to support them in their organization and communication.

Today, I help my clients manage their administrative tasks, client interactions, and digital content with rigor, kindness, and professionalism.

💼 What I offer you:

• Smooth and responsive management of your daily tasks (emails, client follow-up, scheduling)

• Clear and polished communication (writing, product descriptions, posts, newsletters)

• A human approach aligned with your values

🔹 Key skills: remote administrative assistance, customer relationship management, writing, organization, and digital communication.

Based in Reunion Island, I work exclusively remotely using simple and effective collaborative tools (Drive, Canva, Trello, Office).

My goal: to simplify your life so you can focus on what you truly love.

Languages

French
Native or bilingual
Italian
Fluent
English
Basic

Workplace preferences

Remote only

Primarily works remotely

FloreHolistic
Self-employed
E-COMMERCE
June 2021 - Today (5 years and 2 months)
As a self-employed entrepreneur since June 2021, I founded Flore Holistic, a business dedicated to creating energetic jewelry, lithotherapy, and holistic well-being coaching.

My main responsibilities:
• Artisanal design of natural stone jewelry and accessories,
• Writing inspiring and educational content (posts, product descriptions, newsletters, social media publications),
• Complete management of an online store and orders (Shopify, Facebook, Instagram),
• Client support through dowsing and numerology (life path bracelets, personalized guidance),
• Communication and loyalty building with an engaged community.

This experience has allowed me to strengthen my skills in content writing, authentic customer relations, and autonomous digital management, while placing people and purpose at the heart of my daily work.
Shopify Website Creation Shopify Application Digital Communication Active Listening and Empathy Organization and Rigor
Caisse Epargne
Private Wealth Management Officer
BANKING AND INSURANCE
November 2010 - August 2023 (12 years and 9 months)
Saint-Leu, Réunion
As a private wealth management officer and wealth management advisor at Caisse d’Épargne, I spent over 12 years assisting demanding clients in managing their financial and asset projects.

My responsibilities included:
• Managing and retaining a client portfolio (individuals and businesses with up to €2 million in assets),
• Conducting comprehensive wealth management studies (legal, tax, civil),
• Prospecting and implementing personalized solutions,
• Administrative follow-up and coordination between different internal departments.

This experience allowed me to develop keen listening skills, exemplary administrative rigor, and interpersonal ease, which I now use to support my remote clients: management, communication, and remote assistance.
Customer Relationship Management (CRM) Administrative and Commercial Management Kindness Rigor and Autonomy Risk Analysis
IBC
Executive and Sales Assistant
AVIATION AND AEROSPACE
January 2008 - January 2010 (2 years)
Lurs, France
As an executive and sales assistant in a very small business specializing in aeronautics and construction machinery (BTP, heavy goods vehicles, tractors), I served as the link between management, clients, and suppliers.

My responsibilities included:
• Daily administrative management (mail, quotes, invoices, follow-ups, order tracking),
• Preparation and follow-up of sales files,
• Coordination between different stakeholders (workshops, clients, transporters),
• Reporting and organizing management appointments.

This experience allowed me to strengthen my skills in organization, professional communication, and multitasking, qualities I now use in my remote assistance and customer support roles.
Administrative and Commercial Management Rigor and Precision B2B Prospecting Independent Work Secretarial