Freelancer profile translated to English.
Back to original languageAbout Flore
With 10 years of experience in the Hospitality and Youth Hostel sectors, I have developed a 360-degree view of issues by leveraging the learnings from my two Master's degrees in Business Management and Hotel Management.
VERY organized and methodical, I place great importance on the Design, Writing, Implementation, and rigorous Monitoring of Procedures in all aspects.
Taking charge of and managing projects can be passionate for me, and although I was not trained in conventional methods, I successfully complete my projects by demonstrating unfailing anticipation.
My knowledge in all areas constituting the hotel business has been enriched and diversified with each of my professional experiences:
- PMS / CRS / Channel Manager
- OTA / E-Distribution
- PsP / ERP
- Revenue Management
- Operations / Process
French
Native or bilingual
English
Fluent
Spanish
Basic
Can work on-site
Paris (up to 50km), Aubervilliers (up to 50km), Lunel (up to 50km)
Experience
- Aparthotels AdagioIT / Systems Project ManagerHOSPITALITYOctober 2025 - Today (8 months)Paris 19 Buttes-Chaumont, FrancePMO Support on 3 projects:Change Management for P2O > P2P Migration
- Communication: planning, writing, presentation
- Training: planning, logistical organization
- Procedures: coordination of writing and delivery
- Support: hypercare and run support organization
Audit of Operational Standards and Processes > Cost Optimization- Audit plan design
- Planning & conducting visits
- Analysis, synthesis, valorization
- Recommendations
Implementation of New Check-In Equipment and Processes[Still Confidential]- Project scoping
- Supplier coordination
- Equipment installation monitoring
- Process implementation
- Change Management organization
- Fédération Unie des Auberges de JeunesseOperational IT Systems Migration Project Manager (PMS, CRS, PSP...)HOSPITALITYJanuary 2023 - March 2024 (1 year and 2 months)Paris, FranceWithin the Association's IT Department, in my role as PMS & Interfaces Officer.Definition and end-to-end supervision of the project:
- PMS (Property Management System) Migration
- CRS (Central Reservation System) / CM (Channel Manager) / BE (Booking Engine) Migration
- RMS (Revenue Management System) Implementation
In coordination with the departments:- Operations
- Sales
- Finance
- Legal
- Fédération Unie des Auberges de Jeunesse,PMS and Interfaces OfficerHOSPITALITYJanuary 2022 - September 2024 (2 years and 8 months)Paris, France- Software Support- User and Manager Training- PMS / CRS & Channel Manager Configuration- Creation, writing, and implementation of procedures
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Education
- Master 2 Hospitality Management, Hotel Complex ManagementMBA ESG2018Master 2 Hospitality Management, Gestion de complexes hôteliers
- Master 2 (M2), Entrepreneurial Activities and Small Business OperationsEDC Paris Business School2014Master 2 (M2), Activités entrepreneuriales et exploitation des petites entreprises