About Florent
- Software Category Management: €60M / year (2022–2025)
- BPO Category Management: €25M / year (4 years)
- Critical IT Outsourcing: €120M over 15 years (SLA, productivity, governance)
- Compliance Implementation: 50 critical subcontracting contracts renegotiated in 2 years (GDPR, SMCA, Solvency II)
- Spot Mission BNPP (formerly Banque Solfea): €400k (21%) savings on a €1.9M scope
- Société Générale: 17% savings on €12M / 30 contracts
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- AXACategory Management & Software Procurement, BPO & Critical SubcontractingBANKING AND INSURANCEDecember 2017 - Today (8 years and 6 months)Paris, France
- Software Category Management: expenditure of approximately €60M / year.
- IT/Procurement SAM Governance: SAM repository, request management and repository population processes, rationalization, lock-in management, exit strategies, license compliance, Green IT indicators, and digital accessibility.
- Compliance / Critical Subcontracting: procurement process compliance sponsor (GDPR, SMCA, Solvency II, Sapin II); procurement criticality matrix; signing process and contractual risk management; target operating model (TOM) for GDPR compliance of existing and new contracts.
- N2 control of critical subcontracts and annual ACPR reporting on approximately 60 contracts.
- BPO / Contract Management: BPO category management (approximately €25M / year); long-term contract management; payroll & WFM (HRIS) + BPO for HR processes (23,000 employees).
- IT Outsourcing "contract management" for collectives: market study + implementation of a €120M contract over 15 years + SLA/productivity/governance alignment.
- BPO in run-off: transfer of activities to nearshore; security via transfer plan (governance/planning, BCP, risk scenarios and mitigations, RACI, training/knowledge transfer, project phasing).
- Other projects: commissioning (18,000 portfolios), Health / Provident / Dependency insurance underwriting, multi-instance reinsurance, management accounting and reporting, call center / debt collection BPO, marketing software (DXP/CDP), integrated AI suites.
- AXAProject Management (GDPR/SMCA) & IT & BPO Procurement ConsultingBANKING AND INSURANCEOctober 2016 - November 2017 (1 year and 1 month)Paris, France
- Management of a team of 2 consultants: GDPR compliance and SMCA standards (ISO 22301); governance, planning, risks, reporting, change management.
- Coordination Procurement/Legal/CISO/Security/DPO/Business Units; gap analysis, renegotiation strategy, drafting contracts/amendments, negotiations.
- Renegotiation: 50 contracts in 2 years.
- IT/Software/BPO procurement and critical subcontracting consulting.
- Banque Solfea (BNPP)IT Procurement Consulting for a Core Banking SolutionBANKING AND INSURANCEMay 2016 - July 2016 (2 months)Paris, France
- Spot mission: optimization of several IT contracts with a leading international software vendor for a financial scope of €1.9M excluding tax, including a Core Banking solution contract and associated maintenance, a technical maintenance contract, an IT outsourcing managed services contract (ITO), and several staff augmentation contracts.
- Savings generated: €400K (21%)
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Education
- Masterclass Training in Complex Negotiation - Expert LevelADN Group (Paris)2018Négociation de gestion de crise
- Mutual Gains Strategy TrainingCentre Européen de la Négociation (Paris)2017Négociation raisonnée