About Florent
- Idea validation and product strategy
- Business model
- UX/UI
- Web and SaaS development
- Artificial intelligence and automation
- APIs and integrations
- Digital marketing and SEO
- Acquisition and growth
French
Native or bilingual
English
Fluent
Experience
- Hub4000m.com – Optimization of sales and customer relations processesENTERTAINMENT AND LEISUREJune 2026 - June 2026Paris, FranceContext4000m.com is a major player in parachute jump booking in France. In a context of strong growth, the company wanted to optimize its organization to improve service quality, increase time spent on sales, and structure its internal processes.My missionAs a consultant, I supported management on several strategic and operational levels:
- Analysis of sales and customer service processes
- Optimization of call handling workflows
- Deployment of telephony tools
- Redesign of internal procedures
- Development of the partner network
- Recruitment and support of teams
Achievements- Process optimization
- Customer journey mapping
- Reduction in time spent on customer service
- Optimization of sales scripts
- Standardization of procedures
Telephony- Aircall deployment
- Implementation of different channels (sales, customer service, partners)
- Optimization of call routing
- Improvement of performance monitoring
Commercial Development- Prospecting and signing new partners
- Management of partner relations
- Audit of compliance with commercial agreements
- Support for negotiations
Management- Participation in the recruitment of new employees
- Team training
- Quality control of telephone exchanges
- Implementation of performance indicators
ResultsThe implemented optimizations have improved the ratio between time spent on customer service and that dedicated to sales, while durably structuring internal processes to support the company's growth.Skills mobilized- Process optimization
- Commercial development
- Customer relations
- Project management
- Digital transformation
- GetMIRLY.comGetMirly.com - Development of a PWA dating applicationENTERTAINMENT AND LEISUREJune 2026 - June 2026Le Kremlin-Bicêtre, FranceContextAs part of a personal hackathon, I set myself the challenge of designing a functional MVP for a dating application in just 4 hours: getmirly.com.The goal was not to create a finished product, but to demonstrate my ability to quickly design a solid architecture, develop essential features, and launch a usable Progressive Web App.What was achieved in 4 hours
- Complete project architecture
- Front-End Development with React
- Back-End API with Node.js and Express
- User authentication
- Profile creation and management
- Responsive interface
- Deployment on Linux server
- Launch of a Progressive Web App (PWA)
Technologies- React
- Node.js
- Express
- SQLite
- JavaScript
- Progressive Web App (PWA)
- Nginx
- PM2
- GitHub
ResultThis hackathon demonstrates my ability to quickly turn an idea into a functional product. In four hours, a complete MVP was designed, developed, and deployed, showcasing my mastery of Full Stack development, my speed of execution, and my product-oriented approach. - Spotykite.comSpotykite.com – Creation of a kitesurf lesson booking platformENTERTAINMENT AND LEISUREJune 2026 - June 2026Le Kremlin-Bicêtre, FranceSpotykite.com is a web platform dedicated to booking kitesurf lessons throughout France. The project aimed to design a complete product capable of connecting practitioners with partner schools while automating the entire customer journey.The goal was to create a scalable solution, designed from the outset to accommodate several hundred schools and manage bookings, payments, and order tracking.My missionI designed and developed the entire platform:
- Technical architecture of the project
- Front-end and back-end development
- Database design
- Production deployment
- Optimization of user experience
- Integration of online payments
- Development of the administration back-office
Achievements- Booking platform
- School search by region and location
- Detailed school profiles
- Online lesson booking
- Order and booking tracking
Secure Payment- Full Stripe integration
- Secure online payment
- Automatic generation of order confirmations
- Resumption of interrupted payments
Back-office- Management of partner schools
- Offer administration
- Order management
- Website content management
- Booking tracking
Automation- Sending transactional emails
- Automatic generation of booking confirmations
- QR Code for service validation
- Order tracking workflow
User Experience- Responsive interface
- Optimization of the booking funnel
- Navigation designed to maximize conversion rates
- SEO optimization of school pages
ResultThe project resulted in a complete, fully functional platform for managing the entire kitesurf lesson booking cycle: from discovering a school to payment and service validation.
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Education
- Master's Degree in Marketing and Communication specializing in Digital MarketingWeller International Business School2017- D’avoir une vision synthétique de l’évolution du digital et des nouvelles tendances - De définir la place du digital dans votre stratégie marketing-communication - De savoir la décliner en termes d’objectifs et de KPIs - De bien définir les dispositifs de présence sur Internet (web, médias sociaux, mobile) - De maîtriser les fondamentaux opérationnels de chaque sujet - De bien choisir les bons prestataires et outils - D’assurer le pilotage opérationnel de vos actions