Description

You started your business to do the work you love, not to spend half your week in your inbox, chasing tasks, and keeping spreadsheets up to date. That's where I come in.

I help DACH entrepreneurs and small business owners run their back office smoothly, so they can stay focused on growing their business. Whether you need reliable inbox and calendar management, CRM maintenance, travel planning, or SEO content for the German-speaking market, I deliver independently, on time, and without needing to be micromanaged.

What sets me apart: I bring hands-on experience from luxury hospitality, international project coordination, and e-commerce content creation. I have managed high-end client relationships across time zones, coordinated a major workplace project from concept to completion at sevDesk, and created converting content for DACH markets, all remotely and with a high attention to detail.

Native German speaker, fluent in English, with a background in high-end personal service at international luxury resorts. I bring that same level of professionalism and attention to detail to every client I work with.

Industry field of expertise

Languages

German
Native or bilingual
English
Fluent
Spanish
Conversational
French
Basic

Workplace preferences

Remote only

Primarily works remotely

sevDesk GmbH
Workplace Experience Manager
SOFTWARE PUBLISHING
November 2021 - November 2022 (1 year)
Offenburg, Germany
I coordinated the project management of a new 5,000m² headquarters with 350 workplaces, working cross-functionally with architects, interior designers, and department leads across the full project lifecycle.

▸ Development and execution of a company-wide needs analysis through workshops, surveys, and structured stakeholder interviews

▸ Preparing decision-support documents and status reports for the project team and C-level

▸ Cross-functional alignment of requirements across departments and external partners

▸ Development of new work concepts covering remote work, home office, and flexible workspace models
Project Management Change Management Reporting Business analysis Needs analysis
Tropicsurf
Program Manager
TRAVEL AND TOURISM
June 2023 - February 2026 (2 years and 8 months)
I managed luxury surf programs across world-class resorts including Six Senses Laamu, One&Only Palmilla, and Anantara Dhigu, coordinating independently across time zones and international partners, and acting as the central interface between guests, resort management, and the sales team.

▸ CRM maintenance and data management: tracking guest preferences, coaching progress, sales notes, and future travel planning

▸ Seamless communication and consistent follow-through between guest needs, resort management, and sales team

▸ Building long-term client relationships through first-class, personalised service and proactive communication

▸ Cross-functional collaboration with property owners and management to identify improvements and implement solutions
Zoho CRM Luxury sector Guest Relations travel agent Sales Support
Key Content
Freelance Content Writer
PUBLISHING
February 2024 - April 2026 (2 years and 2 months)
I created SEO-optimised content for online retailers across the DACH market, working fully remotely and delivering independently to brief and deadline.

▸ Product descriptions, landing pages, guides, and blog posts tailored to German, Austrian, and Swiss audiences

▸ Ensuring consistent brand voice and tone across all content formats

▸ Implementing keyword strategies to drive organic traffic and improve content visibility

▸ Managing editorial workflows independently from briefing to delivery
Copywriting Blog Content marketing SEO E-Commerce Copy