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Florent ChaumyFC

Florent Chaumy

UX Researcher & Designer Senior | B2B & complex

€750/day
8 projects
Angoulême, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Florent

I help organizations in complex digital environments transform ambiguity into clear, concrete product directions.Through UX Research, Service Design, and rapid prototyping, I align your business vision with sustainable user performance.

The problem I solve:I step in when business complexity hinders adoption or conversion. Whether it's regulated journeys, a saturated information architecture, or a lack of alignment between teams, I identify the real friction points to ensure informed decisions before any investment.

My method:
- **Research & Discovery**: UX audits, qualitative/quantitative studies, and usage analysis to extract actionable insights.
- **Scoping & Strategy**: Translating user needs into user journeys, personas, and product prioritization.
- **Co-design & Systems**: Facilitating workshops, complex flows, and structuring design systems to industrialize production.
- **Prototyping & Testing**: Creating prototypes (low to high-fidelity) to test, iterate, and secure the build.

My proof: **an expert in B2B, B2C, and institutional platforms for over 20 years**.
- Key sectors: Public Sector, Transport & Mobility, Health/Pharma, Energy, and Luxury.
- Major references: RATP, Air France, Santé publique France, AstraZeneca, Orange, Louis Vuitton, SNCF
- Impact: Facilitating decision-making in high-stakes, multi-team contexts.

Ready to clarify your product vision? Contact me for a quick audit of your existing situation or to launch a strategic scoping phase for your next complex project.

More info: florent-chaumy.com
  • French

    Native or bilingual

  • German

    Basic

  • English

    Fluent

  • Italian

    Basic

  • Spanish

    Basic

Can work on-site
Angoulême (up to 50km), Bordeaux (up to 50km), Paris (up to 50km), Nantes (up to 50km), Niort (up to 50km)

Experience

  • Florent Chaumy
    Digital strategy and interface design
    TECH
    September 2020 - Today (5 years and 9 months)
    Angoulême, France
    Clients supported:
    Havas Paris / Trizzy / W&Cie / Ici Barbès / Ganz (Prisma Media) / Belazar / Eurekatech

    Missions:
    Audits and benchmarks / User research / Facilitating co-design workshops / Information architecture / User journeys / Wireframes and prototypes
    User Experience Design User Interface Design User Research Wireframing Facilitation Collective Intelligence Web Marketing Strategy Product Management Design Sprint Design Thinking Ergonomics Prototype Mobile Application Mobile Design Mobile First E-commerce Showcase Website Figma Sketch UX / UI UI/UX
  • Mediaschool
    UX and UI Design Trainer
    EDUCATION AND E-LEARNING
    September 2020 - Today (5 years and 8 months)
    Angoulême, France
    User Experience Design User Interface Design Figma Training UX Design UI Design UX/UI UI/UX
  • Havas Paris
    Lead UX Design
    DIGITAL AND IT
    January 2016 - March 2019 (3 years and 2 months)
    Paris, France
    Definition of work methods; co-design workshop facilitation; information architecture; analysis of journeys and behaviors; solution prototyping

    Main references:
    Air Force; Louis Vuitton; Alpine; Heineken; LVMH; Public Health France; Pôle emploi; Navy; Altran; Orange; RATP; UGAP; Veolia...
    User Experience Design User Interface Design User Research Design Thinking Web Marketing Strategy Customer Journey Sketch Prototype Collective Intelligence Facilitation Ergonomics Wireframing User Testing

Reviews

5.0

Out of 1 rating

J

Julie

Ici Barbès

Reviewed on 1/6/2021

Recommendations

RA
FU
FU
Redard Arnaud and 2 other people have recommended Florent

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Education

  • DEA Contemporary History
    University of Reims
    1995

Certifications

Skill set

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