Freelancer profile translated to English.

Description

I help organizations in complex digital environments transform ambiguity into clear, concrete product directions.Through UX Research, Service Design, and rapid prototyping, I align your business vision with sustainable user performance.

The problem I solve:I step in when business complexity hinders adoption or conversion. Whether it's regulated journeys, a saturated information architecture, or a lack of alignment between teams, I identify the real friction points to ensure informed decisions before any investment.

My method:

- **Research & Discovery**: UX audits, qualitative/quantitative studies, and usage analysis to extract actionable insights.

- **Scoping & Strategy**: Translating user needs into user journeys, personas, and product prioritization.

- **Co-design & Systems**: Facilitating workshops, complex flows, and structuring design systems to industrialize production.

- **Prototyping & Testing**: Creating prototypes (low to high-fidelity) to test, iterate, and secure the build.

My proof: **an expert in B2B, B2C, and institutional platforms for over 20 years**.

- Key sectors: Public Sector, Transport & Mobility, Health/Pharma, Energy, and Luxury.

- Major references: RATP, Air France, Santé publique France, AstraZeneca, Orange, Louis Vuitton, SNCF

- Impact: Facilitating decision-making in high-stakes, multi-team contexts.

Ready to clarify your product vision? Contact me for a quick audit of your existing situation or to launch a strategic scoping phase for your next complex project.

More info: florent-chaumy.com

Languages

French
Native or bilingual
German
Basic
English
Fluent
Italian
Basic
Spanish
Basic

Workplace preferences

Can work on-site

Angoulême (up to 50km), Bordeaux (up to 50km), Paris (up to 50km), Nantes (up to 50km), Niort (up to 50km)

Florent Chaumy
Digital strategy and interface design
TECH
September 2020 - Today (5 years and 9 months)
Angoulême, France
Clients supported:
Havas Paris / Trizzy / W&Cie / Ici Barbès / Ganz (Prisma Media) / Belazar / Eurekatech

Missions:
Audits and benchmarks / User research / Facilitating co-design workshops / Information architecture / User journeys / Wireframes and prototypes
User Experience Design User Interface Design User Research Wireframing Facilitation Collective Intelligence Web Marketing Strategy Product Management Design Sprint Design Thinking Ergonomics Prototype Mobile Application Mobile Design Mobile First E-commerce Showcase Website Figma Sketch UX / UI UI/UX
Mediaschool
UX and UI Design Trainer
EDUCATION AND E-LEARNING
September 2020 - Today (5 years and 8 months)
Angoulême, France
User Experience Design User Interface Design Figma Training UX Design UI Design UX/UI UI/UX
Havas Paris
Lead UX Design
DIGITAL AND IT
January 2016 - March 2019 (3 years and 2 months)
Paris, France
Definition of work methods; co-design workshop facilitation; information architecture; analysis of journeys and behaviors; solution prototyping

Main references:
Air Force; Louis Vuitton; Alpine; Heineken; LVMH; Public Health France; Pôle emploi; Navy; Altran; Orange; RATP; UGAP; Veolia...
User Experience Design User Interface Design User Research Design Thinking Web Marketing Strategy Customer Journey Sketch Prototype Collective Intelligence Facilitation Ergonomics Wireframing User Testing